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About the Role
The Doorman will devote the majority of their time and focus on securing the building entrance. The Doorman must have a positive, friendly attitude, capable of interacting well with residents and guests. Responsibilities include inquiring about individuals requesting entrance, managing and recording incoming packages, and utilizing video surveillance equipment to identify and respond to suspicious activity.
Responsibilities
- Greet residents and guests, verifying identification before permitting entry.
- Open the entrance door for residents and guests.
- Keep the building entrance clear of debris.
- Assist residents by hailing taxis and receiving packages.
- Provide occasional assistance to the superintendent and porter with maintenance tasks.
- Inspect individuals seeking entry to the premises.
- Respond effectively to emergency situations.
- Answer basic questions about the vicinity or neighborhood.
- Wear a complete uniform at all times.
- Maintain an up-to-date logbook, recording all incidents and guests.
- Keep the package logbook current, logging all deliveries, vendors, and contractors.
- Ensure attendance as an imperative job function.
- Uphold all company policies, goals, and values.
- Represent the community professionally on and off property.
- Deliver communication documentation to the superintendent.
- Contribute to resident retention programs.
- Report any observed harassment of employees, residents, or visitors to management immediately.
- Ensure unsafe conditions are corrected promptly.
- Learn and ensure compliance with all company, local, state, and federal safety rules.
- Report all unsafe conditions immediately.
- Remain on feet at all times, transmitting information, assisting people, and serving as the building's interface.
- Protect employer's privacy and data by keeping passwords safe.
Requirements
- Must be neat, clean, and professional throughout the workday.
- Must be able to stand for extended periods and remain aware.
- Must be pleasant and patient when opening doors repeatedly.
- Must be capable of working outdoors in various weather conditions.
- Demonstrate strong communication skills for interacting with residents, co-workers, and management.
- Demonstrate ability to contribute to and foster a team approach.
- Comply with expectations.
Skills
- Communication skills
- Customer service
- Teamwork
- Observation skills
- Ability to work outdoors
- Maintenance experience
Location
- Onsite
Work Type
- Full-time
Experience Level
- Entry Level