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About the Role

Manage the end-to-end operational execution of physical and digital music products, ensuring timely market delivery and driving efficiency, accuracy, and continuous improvement across workflows. This role connects repertoire, marketing, commercial, digital operations, manufacturing, and distribution partners.

Responsibilities

Manage the creation, configuration, and maintenance of physical and digital products across internal supply chain systems and external partner platforms.
Own the operational setup of digital releases, ensuring product configuration, metadata, assets, territories, release dates, pricing, and other delivery requirements are correctly established for distribution to DSPs.
Work with Marketing and repertoire teams during release planning to identify digital and physical requirements and opportunities early, translating marketing plans into the appropriate operational setup and platform execution.
Coordinate with Digital Operations and other specialist teams where direct DSP intervention, delivery escalation, rights-management activity, or platform troubleshooting is required.
Translate approved commercial and release plans into executable operational timelines, product specifications, manufacturing orders, and digital delivery requirements.
Coordinate physical manufacturing across all product formats, including CDs, vinyl, cassettes, box sets, special packaging, and other physical configurations.
Manage production milestones, including receipt of audio, artwork, metadata, approvals, proofs, test pressings, and final manufacturing sign-off.
Ensure physical and digital products are operationally ready for release, with complete assets, accurate data, appropriate digital product configuration, confirmed partner deliveries, and clear exception management.
Coordinate product lifecycle events, including changes, cancellations, reissues, represses, territory changes, pricing updates, and takedowns.
Act as the primary operational link between repertoire owners, Marketing, Commercial, Metadata, Asset Management, Digital Operations, manufacturers, and distribution partners.
Investigate and resolve operational issues affecting product setup, manufacturing, delivery, release availability, quality, digital exploitation, or customer fulfilment.
Maintain accurate project status, documentation, process controls, and operational KPIs, escalating risks that may affect release dates, digital availability, or service levels.
Drive standardisation, automation, and continuous improvement across product setup, manufacturing, and release management workflows.

Requirements

Experience in supply chain operations, product operations, production, release management, or a comparable operational environment within recorded music or digital content.
Strong preference for working knowledge of digital product setup and digital music distribution, including the data, metadata, assets, territories, timing, and configuration required to successfully deliver and maintain products across DSPs.
Working knowledge of physical product setup and the dependencies required to bring physical products to market.
Understanding of physical manufacturing workflows, specifications, lead times, approvals, and quality controls.
Strong project coordination skills, with the ability to manage multiple releases, milestones, and dependencies concurrently.
High level of accuracy and attention to detail when working with product data, metadata, assets, specifications, and deadlines.
Comfort using workflow tools, product management systems, DSP/distributor platforms, spreadsheets, and operational reporting.
Experience within the recorded music, entertainment, media, or another rights-based content industry.
Knowledge of music industry identifiers such as UPCs and ISRCs, digital release structures, DSP requirements, and content delivery standards.
Experience working with global manufacturers, physical distributors, digital delivery partners, and content management platforms.
Advanced Microsoft Excel skills, including Power Query, and experience using reporting or business intelligence tools.
Experience implementing automation, AI solutions, or workflow improvements that drive operational efficiency and reduce manual processes.
Curiosity about systems, technology, and innovative ways of improving release and catalogue management.

Skills

Supply chain operations
Product operations
Production
Release management
Digital product setup
Digital music distribution
Physical product setup
Physical manufacturing workflows
Project coordination
Data management
Metadata management
Asset management
Workflow tools
Product management systems
DSP/distributor platforms
Spreadsheets
Operational reporting
Microsoft Excel
Power Query
Reporting tools
Business intelligence tools
Automation
AI solutions

Location

Nashville

Work Type

Fixed-term contract

Experience Level

Manager

Benefits

25 days pro-rated annual leave
3 days between Christmas & New Year
Extra day for your birthday
Flexible working opportunities
Subsidised gym membership
Private Health Insurance
Competitive pension scheme
6 months of fully paid parental leave for all parents
Annual gig allowance
Artist showcases
Cycle to work scheme
Season Ticket Loan
Workplace Nursery Scheme
Access to Employee Assistance Programme
Give As You Earn Scheme
Fun and sociable office environment

About the Company

Founded in 2008, BMG is committed to building the world’s most trusted, forward-looking music company.
Following its combination with Concord in 2026, BMG brings together global scale, deep expertise, technology, and partnership to unlock new opportunities for creators while protecting and growing the long-term value and cultural impact of their work.
BMG’s repertoire includes works by iconic global artists, songwriters, composers, and playwrights.
Headquartered in Nashville with 18 offices globally, BMG is privately held and part of Bertelsmann, the international media, services and education company, with a minority stake held by affiliates of Great Mountain Partners.
At BMG, we recognise the power of music and are dedicated to ensuring it thrives.
We are a community of artists, songwriters, and partners, working together to create music and build lasting careers.
Here, music creators find not just a business partner, but a trusted home where their work shapes culture and leaves a legacy.
Together, we evolve and grow.

Equal Opportunity

We believe that creativity flourishes when people feel they belong.
That means building a culture where everyone can show up as themselves, contribute freely, and be treated with fairness and respect - whatever their background, identity, or life story.
We’re committed to creating a workplace where individuality is valued, inclusion is intentional, and everyone has the chance to grow.
All applicants to BMG will receive equal treatment regardless of age, disability, gender identity or expression, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation.