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About the Role
As a key member of our team, you will be responsible for providing individual consultations to our discerning clients and sales partners, guiding them from their initial travel ideas through to their return. You will manage the entire travel planning process, developing customized offers, handling procurement, calculations, and quality management for individual and group trips. Additionally, you will stay informed about destination trends, maintain relationships with our partners, and serve as an expert for your target regions. Your excellent service will ensure lasting customer loyalty and satisfaction.
Responsibilities
- Individual consultation for clients and sales partners from initial travel idea to return.
- Full responsibility for travel planning, including developing customized offers, procurement, calculation, and quality management for individual and group trips.
- Destination management, staying informed about trends, maintaining partner contacts, and acting as an expert for target regions.
- Customer retention and service through excellent service to gain and delight customers sustainably.
Requirements
- Several years of experience in selling high-quality travel.
- Passion for exclusive experiences and sound destination knowledge.
- Team spirit, commitment, and enthusiasm.
- Sales talent and excellent communication skills.
- Negotiation skills in German (C1+) and English.
- Structured, self-reliant way of working.
Skills
- Sales
- Customer Service
- Travel Planning
- Destination Management
- Communication
- Negotiation
Location
- Berlin
- Remote
Work Type
- Full-time
- Hybrid
Experience Level
- Several years of experience
Benefits
- Secure job at the market leader in the luxury travel segment.
- Central office in the heart of Berlin with the possibility to work remotely.
- Flexible working hours.
- Modern technology for a smooth workflow.
- Flat hierarchies and a collegial, motivated team.
- Significant creative freedom and the opportunity to contribute own ideas.
- Participation in product information trips/Fam trips.
- Training and further education.
- Team events & exclusive benefits.
About the Company
- WINDROSE – Home of Luxury Travel.
- For over 50 years, we have been the leading specialist for tailor-made luxury travel, unique cruises, and exclusive private jet journeys, true to the motto: 'Anything but ordinary'.
- Our mission: To create dream journeys that remain unforgettable.