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About the Role
This is a great opportunity to join our team - Employer of the Year Housing Heroes awards 2025. We’re looking for someone with good customer care skills to provide a focused management service to our residents living in our Over 55’s Housing schemes.
Responsibilities
- Manage access to the building for residents, contractors and visitors.
- Be a key-holder for the building, ensuring security of the communal areas and facilities.
- Act as the first point of contact for residents.
- Work with other internal teams to deliver services to residents.
- Deal with emergencies.
Requirements
- Must be flexible, calm under pressure and able to deal with emergencies.
- Excellent time management skills to organize and prioritize own workload.
- Preferably have previous experience in Facilities Management.
- Have working knowledge and understanding of the housing/building management sector.
- Good IT skills on a range of systems.
- Applicants must be able to travel across the region as required.
- Applicants may need to cover other schemes in the area.
- This post is subject to Basic Criminal Record Check Clearance.
- Must be eligible to work in the UK.
- Must reside in England or Wales for the duration of employment.
Skills
- Good customer care skills
- Excellent communication skills
- Excellent time management skills
- Good IT skills
Location
- Penge - Burmarsh Court
- England
- Wales
Work Type
- Fixed Term Contract
- Part-time
Experience Level
- Previous experience in Facilities Management preferred
- Working knowledge and understanding of the housing/building management sector
Salary/Compensations
- £27,706 - £35,836 per annum (Pro rata'd £13,853 per annum)
About the Company
- Employer of the Year Housing Heroes awards 2025
- Clarion Housing Group supports the responsible use of AI.