Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

Tailor your resume to this Cloud Engineer III role.

Rezi rewrites your resume against QTS Data Centers's job description. Free.

Resume score gauge reading 58 out of 100

Don't guess if your resume is good enough.

See how it scores against the Cloud Engineer III posting at QTS Data Centers — free, in seconds.

About the Role

The Cloud Engineer III is responsible for deploying, configuring, troubleshooting, and ensuring the continuity of client and QTS physical and virtualized infrastructures and operating systems, including associated automation. The candidate must be able to analyze and resolve technical and process-based issues with an emphasis on customer satisfaction, possess a strong understanding of Cloud technologies, and demonstrate a desire for continuous growth.

Responsibilities

Develop and maintain a thorough knowledge of assigned tasks, functional areas, or projects.
Deploy and support VMware ESXi and similar technologies on various hardware platforms.
Deploy, monitor, diagnose, and troubleshoot Windows and Linux platforms using diagnostic tools, commands, utilities, and monitoring tools.
Consistently demonstrate initiative and commitment to optimizing systems and processes.
Conduct project scoping with stakeholder groups for moderately complex projects.
Plan and execute scheduled system maintenance activities, including hardware and software upgrades, and software and application patching.
Plan and execute capacity monitoring and management.
Plan and execute functional test planning and testing for assigned functional areas or projects.
Proactively create procedures to prevent or reduce the severity of outages.
Proactively analyze system performance and identify improvement opportunities.
Create and update infrastructure documentation, including environment technical diagrams and workbooks.
Write, update, or review Change Requests, MOPs, and similar documentation.
Manage escalated assigned tickets to ensure SLA compliance and customer satisfaction.
Provide operational support in response to monitoring alerts and resolve incidents.
Respond quickly and effectively to production issues and take responsibility for their resolution.
Deliver customer-focused support through phone calls and ticket-based communications.
Work with the 24x7x365 Operations Service Center and be flexible in availability as needed.

Requirements

Bachelor’s degree in a related field or equivalent professional experience.
Seven or more years of progressive IT engineering experience.
Advanced experience deploying, upgrading, and migrating complex private cloud environments using current versions of VMware vCenter Server and ESXi.
Advanced experience configuring network virtualization technologies (NSX).
Advanced experience configuring High Availability and clustering.
Advanced knowledge of various protocols/services such as SMTP, SNMP, SSL, SSH, and DNS.
Advanced experience deploying and administering Windows, CentOS, and Red Hat operating systems.
Advanced understanding of Python, Ansible, PowerShell, and/or JavaScript/JSON/REST API.
Advanced experience hardening Operating Systems in accordance with compliance standards and policy.
Advanced understanding of BGP peering, HSRP, and IP subnetting.
Experience with Active Directory and Exchange administration on an enterprise level.
Experience with IT monitoring systems.
US Citizenship is required due to federal customer contracts.

Skills

VMware ESXi
Windows operating systems
Linux operating systems
Python
Ansible
PowerShell
JavaScript
JSON
REST API
BGP peering
HSRP
IP subnetting
Active Directory administration
Exchange administration
IT monitoring systems
Technical troubleshooting
Effective communication
Orderly documentation
Time management
Planning
Problem solving
Process management
Teamwork
Customer relations
Learning new technology and methodologies

Location

Remote

Work Type

Full-time

Experience Level

Seven or more years of progressive IT engineering experience
Six or more years of Systems Administration/Engineering experience

Education Level

Bachelor’s degree in a related field or equivalent professional experience
VMware Certified Professional-Data Center Virtualization (VCP-DCV) certified
One or more systems-focused certifications (MCSA/MCSE, RHSE/RHSA, etc.)
One or more additional technology professional certifications (CompTia A+, Network+, etc.)

Benefits

Medical insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
401(k) retirement plan
Flexible spending accounts
HSA accounts
Paid holidays
Paid time off
Paid volunteer days
Employee assistance program
Tuition assistance
Parental leave
Military leave assistance
QTS scholarship for dependents
Wellness program
Bonus eligible
Roth and Traditional 401(k) matching contributions with immediate vesting
Generous PTO
Paid Volunteer Days Plus Floating Holidays
Stock Purchase Plan (SPP)
11 paid Holidays Annually/Holiday compensation when worked
Pet insurance
Legal insurance
Q-Rest Sabbatical Program
Q-Anniversary Service Award Program
Military Benefits Package
QTS Charitable Matching Gift Program
QTS Scholarship for Employee Dependents
QTS Crisis Fund
Tuition Reimbursement Program

About the Company

QTS is a global leader in digital infrastructure, designing, building, and operating advanced data centers that support strategic AI, cloud, and digital transformation initiatives.
Our mission is to connect the world for good.
Our people drive our success through creativity, dedication, and care for our communities.

Equal Opportunity

QTS is an Equal Opportunity Employer.
We conform to all laws, statutes, and regulations concerning equal employment opportunities and affirmative action.
We strongly encourage women, minorities, individuals with disabilities, and veterans to apply.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law.
We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.
QTS is committed to working with and providing reasonable accommodations to individuals with disabilities.