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About the Role
Join a procurement technology team to guide customer deployments from pilot through organization-wide adoption. You will work closely with engineering and customer stakeholders, turning sourcing and category-management needs into practical workflows and product improvements.
Responsibilities
- Lead customer deployments with engineering, from initial pilots through full organizational rollout.
- Explore category-management and sourcing processes, then scope useful workflows across customer accounts.
- Run discovery workshops and deep-dive sessions to translate customer expectations into actionable technical requirements.
- Identify which solutions should become reusable platform capabilities and which are specific to an individual customer.
- Partner with procurement leaders, category managers, and executives on long-term rollout plans.
- Develop playbooks, training materials, and best practices that support onboarding and adoption across customers.
- Share customer behavior and feedback with engineering to inform product requirements.
Requirements
- At least three years of hands-on, customer-facing experience working with both end users and senior executives.
- Background in procurement, strategic sourcing, or buyer operations; procurement consulting experience is relevant.
- Experience designing workflows for category-management and sourcing processes, and translating client needs into technical requirements.
- Experience managing customer deployments and creating onboarding or adoption materials across multiple customers.
- Fluency in German and English, strong relationship-building skills, and comfort navigating ambiguity.
- Experience with DACH-based organizations or customers is valuable.
- Willingness to travel to customer sites.
Skills
- Category management
- Sourcing
- Workflow design
- Technical requirements translation
- Customer deployment management
- Onboarding material development
- Adoption strategy
- Relationship building
- Navigating ambiguity
Location
- Berlin, Germany
Work Type
- On-site
- Customer travel
Experience Level
- 3+ years
Salary/Compensations
- €60,000 to €90,000 annually
- Equity may be available