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About the Role
Canadian Blood Services is seeking a Temporary full-time Quality Assurance Associate (QAA) to ensure products and services meet safety, quality, identity, purity, potency, and accessibility requirements. This role utilizes knowledge of GMP, Health Canada regulations, CSA standards, and CTO regulations to maintain quality systems.
Responsibilities
- Ensure compliance and quality by maintaining controlled processes and applying Quality Management System principles across deviations, document management, retrieval/recall, validation, change control, audits, training, and CAPA.
- Educate staff on the necessity and application of GMP as defined by the Canadian Blood Services Quality Management System.
- Monitor and enhance product and service quality by analyzing data, conducting root cause investigations, and tracking improvements.
- Lead and support internal/external audits, accreditation assessments, and Health Canada inspections, ensuring timely completion of corrective actions.
- Act as a subject matter resource for Testing quality processes by providing coaching, informal training, and knowledge-sharing on GMP, Good Documentation Practices, investigations, and risk-based decision making.
- Identify recurring quality issues, documentation gaps, and potential risks, and share recommendations for continuous improvement.
- Perform all work in accordance with Canadian Blood Services Corporate Health and Safety Policies and Procedures to contribute to a safe and compliant work environment.
Requirements
- Completion of post-secondary education in a relevant discipline or equivalent experience.
- Minimum 5+ years of experience in Quality Management and Continuous Improvement.
- Minimum 3+ years of experience in the quality assurance function of a testing or diagnostics program or organization following Good Manufacturing Practices is preferred.
- Minimum 3+ years of demonstrated IT experience, including familiarity with computer systems, applications, and technical problem-solving, is preferred.
- Experience working within the healthcare or medical industry, including hospitals, clinics, medical laboratories, or healthcare service organizations, is considered an asset.
- In-depth knowledge of Health Canada, CSA, and AABB standards.
- Technical skills in Quality Management Systems and Microsoft Office.
- Must provide an up-to-date resume.
- Must provide a job-specific cover letter.
Skills
- Good Manufacturing Practices (GMP)
- Blood Regulations (Health Canada)
- CSA Blood and Blood Component Standards
- Cell, Tissues and Organs (CTO) regulations and standards
- Quality systems
- Quality Management System principles
- Deviations
- Document management
- Retrieval/recall
- Validation
- Change control
- Audits
- Training
- Corrective and preventive actions (CAPA)
- Communication skills
- Analytical skills
- Problem-solving skills
- Root cause investigations
- Inspection readiness
- Good Documentation Practices
- Risk-based decision making
- Continuous improvement
- Corporate Health and Safety Policies and Procedures
- IT experience
- Computer systems
- Applications
- Technical problem-solving
- Microsoft Office
Location
- On-site (40% presence required)
Work Type
- Temporary full-time
- Hybrid (minimum 40% on-site)
Experience Level
- Minimum 5+ years of experience in Quality Management and Continuous Improvement
- Minimum 3+ years of experience in the quality assurance function of a testing or diagnostics program or organization following Good Manufacturing Practices is preferred
- Minimum 3+ years of demonstrated IT experience is preferred
Education Level
- Post-secondary education in a relevant discipline or equivalent experience
Salary/Compensations
- $86,400 - $101,700
Benefits
- Payment in lieu of vacation
- Annual performance award up to 6%
- Defined benefit pension plan
- Employee discounts
- Wellness program
- Professional resources
About the Company
- Together, the work we do connects people and changes lives — including your own.
- Be part of a dynamic, collaborative and caring organization committed to saving and improving lives.
- Thousands of patients depend on us every day for reliable access to safe blood, plasma, stem cells and organs and tissues.
- We acknowledge that the work of Canadian Blood Services spans many Territories and Treaty areas across the country, and we are grateful for the Traditional Knowledge Keepers and Elders who have guided us in this important work. We recognize the land and waters that have inspired our work and offer gratitude to those Indigenous peoples on whose territory we work, live and play.
Equal Opportunity
- Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.
- Applicants who require accommodation should discuss their needs with us.