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About the Role
We are seeking a Product Designer to join our Experience Design team, focusing on creating memorable and meaningful product experiences that build the Capital One brand, drive business advantage, and foster innovation.
Responsibilities
- Combine craft expertise with an understanding of customers and business to co-create innovative solutions to complex problems.
- Leverage deep expertise in product design and skills across interaction, visual, and service design to elevate the design practice.
- Use appropriate tools, platforms, frameworks, and design systems to create artifacts like journey maps, blueprints, high-fidelity designs, and prototypes.
- Champion the customer through the design process, using critical thinking skills that factor in data, research insights, scalability, tech constraints, and feedback.
- Understand and apply business and customer strategy, facilitating design process activities with teams and partners.
- Negotiate customer needs and business goals for harmonious outcomes.
- Actively build an understanding of tech and data capabilities and emerging technologies to inform work and identify new opportunities.
- Help your team navigate technical limitations.
- Foster relationships with partners and continuously expand your network.
- Listen to diverse points of view and collaborate with an informed perspective to influence outcomes, break down silos, and gain alignment.
- Present work to audiences across levels and job functions using a human-centered approach.
- Integrate design frameworks, data, and research insights to effectively articulate insights and design decisions.
Requirements
- At least 3 years of experience in a Product Design role.
- At least 3 years of experience with design and prototyping tools, such as Figma.
- At least 4 years of experience in a Product Design role.
- At least 4 years of experience with design and prototyping tools, such as Figma.
- At least 4 years of experience collaborating with product, tech, and business partners.
- At least 4 years of experience working with an established design system.
- Experience working in heavily regulated, data-heavy problem spaces.
- A strong portfolio demonstrating process, results, and impact.
Skills
- Product Design
- Interaction Design
- Visual Design
- Service Design
- Figma
- Design Systems
- Critical Thinking
- Collaboration
- Communication
Location
- Sales Territory
- McLean, VA
- New York, NY
Work Type
- Hybrid
Experience Level
- Principal Associate
- 3 years
- 4 years
Salary/Compensations
- $119,400 - $136,200 for Pr. Associate, Design
- $131,300 - $149,800 for Pr. Associate, Design
- $143,200 - $163,500 for Pr. Associate, Design
Benefits
- Comprehensive, competitive, and inclusive set of health, financial, and other benefits that support your total well-being.
- Eligible to earn performance-based incentive compensation, which may include cash bonus(es) and/or long-term incentives (LTI).
About the Company
- Capital One is building a leading information-based technology company.
- The company's mission is to help customers succeed by bringing ingenuity, simplicity, and humanity to banking.
- Capital One thrives in an environment where collaboration and openness are valued.
- Innovation is powered by perspective, and teamwork and respect lead to superior results.
- The Experience Design team is at the forefront of enriching customers’ digital and physical experiences.
- The team champions a thriving environment of collaboration, authenticity, and healthy critique.
- The company honors diversity of thought, creates a culture of belonging, and elevates one another.
Equal Opportunity
- Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws.
- Capital One promotes a drug-free workplace.
- Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries.