Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

Tailor your resume to this Associate Store Leader role.

Rezi rewrites your resume against kate spade new york's job description. Free.

Resume score gauge reading 58 out of 100

Don't guess if your resume is good enough.

See how it scores against the Associate Store Leader posting at kate spade new york — free, in seconds.

About the Role

Lead the store to maximize productivity and profitability by building a high-performing team, elevating kate spade new york’s service environment, and driving results through clienteling, omni-channel sales, and operational excellence. Set the tone, model brand behaviors, and cultivate an inclusive culture in which associates thrive as their authentic selves.

Responsibilities

Model kate spade new york service behaviors and selling standards, coaching in real time to ensure a premium client experience.
Drive clienteling and omni-channel strategies by ensuring consistent CRM/client book usage, proactive outreach, thank-you follow-ups, and achievement of KPIs.
Empower the team to resolve customer issues swiftly and leverage social selling programs, including live stream shopping where applicable.
Collect and share customer feedback and product insights with leadership to inform decisions and enhance the overall experience.
Recruit, onboard, train, and motivate a high-performing team that reflects kate spade new york’s brand values.
Set clear goals and provide ongoing coaching and performance management, including regular check-ins and annual evaluations.
Recognize and reward strong performance while addressing underperformance through targeted development plans.
Build bench strength and foster an inclusive, equitable, and diverse culture that supports growth and authenticity.
Take full ownership of store financial performance by forecasting, planning, and delivering against sales and productivity goals.
Analyze selling reports and business trends to identify opportunities and implement action plans.
Collaborate with leadership and cross-functional partners to execute strategies that drive results.
Communicate kate spade new york’s aesthetic, philosophy, and lifestyle to both team members and clients.
Ensure visual directives are executed consistently and store maintenance standards are upheld, creating compelling brand-right storytelling through displays and windows.
Oversee all operational procedures, including opening/closing routines, cash handling, bank deposits, and facility security.
Manage scheduling and payroll within budget to maintain optimal sales floor coverage.
Protect inventory integrity through accurate processing of markdowns, transfers, damages, shipping, and receiving.
Ensure compliance with loss prevention, safety, and policy standards; lead regular store meetings for alignment and communication.
Utilize Microsoft Office and CRM systems to manage reporting, communication, and operational tasks efficiently.

Requirements

3+ years of store leadership in retail or service; luxury/premium experience preferred.
A combination of education and experience will be considered.
Proven sales leadership, coaching and development, stakeholder management, strong communication, conflict mediation, time management, and data-driven decision-making.
Ability to work in a fast-paced environment.
Strong English language proficiency.
Ability to work a flexible schedule to meet business needs—including nights, weekends, peak busy season, and high-traffic retail days.
Ability to lift at least 25 lbs. regularly (up to 50 lbs, occasionally), to climb, bend, kneel, and maneuver sales floor and stockroom.

Skills

Microsoft Office (Excel, Word, PowerPoint, Outlook)
CRM/clienteling tools
Social media literacy
Live/virtual selling trends

Work Type

Full-time

Experience Level

3+ years of store leadership

Salary/Compensations

$18.50-$38.25

Benefits

Medical insurance
Dental insurance
Vision insurance
401 (K)
Paid Paternity and Maternity leave
Commuter Benefits
Disability insurance
Tuition assistance

About the Company

Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic.
Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home décor, and more.
Known for its rich heritage and unique brand DNA, Kate Spade New York offers a distinctive point of view and celebrates communities of women around the globe who live their perfectly imperfect lifestyles.
Kate Spade New York is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.
A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.
Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.

Equal Opportunity

Kate Spade. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people.
All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration.
These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.
Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs.
If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at 1-855-566-9264.