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About the Role
The Behavioral Health Clinical Director partners in the leadership of a fully care-integrated clinic, providing supervision, guidance, and training to clinical and administrative staff. This role focuses on ensuring optimal operations and leading staff recruitment, selection, hiring, retention, and professional development, aligning with agency values of mental health recovery and hope.
Responsibilities
- Partners in the leadership of a fully care-integrated clinic with the regional directorship.
- Provides supervision, guidance and training to clinic staff.
- Directly supervises clinical staff and works closely with administrative leadership.
- Works closely with administrative staff to ensure optimal operations.
- Provides leadership that aligns with agency belief and values in mental health recovery and hope to individuals diagnosed with mental illness.
- Leads staff recruitment, selection, hiring, retention and professional development of Article 31 Clinics.
- Coordinates closely with Urgent Care and Mobile Response Teams towards engaging and creating stability in longer term treatment.
- Inspires staff to work intensively with high-risk clients towards preventing suicide, overdose or premature death from causes correlated with behavioral health diagnosis.
- Teaches, role models, and inspires excellence in client engagement and satisfaction.
- Leads staff to conduct evidence-based assessment and practice for adults with mental illness and those in dual recovery.
- Ensures timely and appropriate access to clinic services.
- Ensures treatment has a beginning, middle, and end phase, including planned termination.
- Ensures clinician caseloads are engaged and active, and clients receive proper visit frequency.
- Provides leadership for integrated care initiatives and partnerships with FQHCs and regional collaborations.
- Ensures risk is well assessed and managed, including behavioral health, physical health, and environmental risk factors.
- Ensures all behavioral health services meet or exceed Medicaid, Medicare, and other federal, state, and local standards.
- Ensures the clinic meets state and CARF accreditation standards at the highest level.
- Collaborates with other formal leaders within the agency.
- Implements agency administrative initiatives, including daily management systems and clinical huddles.
- Trains all clinical staff using a documented curriculum and assesses trainee competency.
- Ensures the fiscal sustainability of outpatient behavioral health services.
- Ensures high-quality documentation by clinical staff for timely billing.
- Meets or exceeds agency Key Performance Indicators related to the department.
- Represents the clinic in committees of the organization, including incident review, corporate compliance, and other clinical committees.
- Leads a clinic team, including therapists and peers.
- Collaborates with administrative staff.
- Leads and documents department clinical and administrative supervision.
- Provides supervision of agency Senior Therapists’ clinical and administrative oversight efforts.
- Leads and documents clinic administrative and clinical supervision meetings.
- Ensures services are provided at a level that allows for the clinic to meet its revenue budget.
- Ensures staffing is allocated and maintained within budget parameters.
Requirements
- Expert skill and experience in directing, guiding, teaching, and leading clinical staff.
- Deep belief in Mental Health Recovery and Person Center Planning.
- Extensive knowledge of evidence-based practices including treatment modalities, diagnosis, assessment, and crisis intervention techniques.
- Proven ability to recruit, train, promote, and motivate personnel to establish staffing for service delivery with fiscal responsibility.
- Demonstrated ability to analyze and interpret productivity, quality of care, and outcome data to improve service delivery.
- Excellent written, oral, interpersonal, and presentation skills.
- Extensive knowledge of rehabilitation and behavioral health treatment service delivery.
- Excellent conceptual, analytical, and organizational skills.
- Ability to implement, reinforce, and assess change in line with agency continuous quality improvement and business initiatives.
- Highly sophisticated interpersonal and relationship-building skills with an ability to relate to diverse persons.
- Belief in the passion, vision, and value of the organization’s work.
- Sound judgment and ethical behavior and decision-making skills.
- Must be capable of accessing all rooms in a 2-story home.
- Able to work in an open space floor plan.
- Must be capable of moving throughout the workday.
- Occasional lifting of >25+ pounds.
Skills
- Clinical supervision
- Guidance
- Training
- Staff recruitment
- Staff selection
- Staff hiring
- Staff retention
- Professional development
- Client engagement
- Client satisfaction
- Evidence-based assessment
- Evidence-based practice
- Risk assessment
- Risk management
- Documentation
- Billing
- Budget management
- Interpersonal skills
- Presentation skills
- Conceptual skills
- Analytical skills
- Organizational skills
- Relationship-building skills
- Judgment
- Ethical decision-making
Location
- Poughkeepsie, NY
Work Type
- Full-time
Experience Level
- Leadership experience
- Clinical experience
Education Level
- Licensed Clinical Social Worker or Licensed Psychologist preferred
Salary/Compensations
- $102,500
- $7,500 Pay to Stay Bonus
About the Company
- Access values connection, accountability, and real impact.
- The company's Culture Playbook guides how staff show up for each other and the people they support.
- The team is clear about expectations, supportive, accountable, and focused on outcomes that matter to people.
- The company is committed to helping people live the healthiest and fullest lives possible while ensuring staff can do the same.
Equal Opportunity
- An Equal Opportunity Employer, including disability and Veterans.