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About the Role

This position provides optimal guest service, ensuring all guest needs are met in a timely manner. The Lead Cashier demonstrates mastery of the register system, handles special transactions like returns and price overrides, and is responsible for opening and closing registers. Additional tasks are assigned by the Store Director.

Responsibilities

Holds self accountable to all e|n standards of performance and behavior.
Resolves guest service issues in partnership with Store Director.
Responsible for cash wrap functions and assisting Service Representatives with returns, price overrides and special transactions.
Builds strong relationships with team members to align and support execution of business results.
Actively pursues opportunities to promote self development.
Creates a learning environment by modeling e|n core values.
Fosters Partner team member relationships to support business initiatives and growth.
Complies with company personnel policies.
Assists team to achieve store location’s sales, per cap and purchase with purchase goals.
Achieves personal purchase with purchase sales goals and other statistical sales expectations assigned by the store leadership team.
Responsible for accurate accounting of register tills.
Consistently looks for methods to maximize store sales.
Accountable for accurate cash handling and ensures completion and accuracy of all register transactions.
Works assigned schedule.
Accountable for completing product, operations, and merchandise presentation training.
Responsible for maintaining all visual presentations and directives as communicated by Store Director and SSC initiatives.
Participates in all e|n initiatives and ensures sustainability.
Responds and reacts to all communication in a timely manner.
Performs daily tasks such as cleaning, store recovery, and merchandise placement.
Accountable for all Loss Prevention procedures and requirements.
Accountable to consistently demonstrate e|n Cares.
Required to maintain full knowledge of the venue’s building and programs.
Ensures a clean, organized and safe environment for guests to shop in.
Follows e|n and Partner dress code guidelines.
Participates in regional philanthropic activities.

Requirements

Frequently required to stand; walk and use hands to finger, handle, or feel.
Occasionally required to reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl.
Must frequently lift and/or move up to 10 pounds.

Skills

Guest service skills
Register system mastery
Handling special transactions (returns, price overrides)
Cash handling
Visual merchandising
Loss prevention procedures

Location

United States

Work Type

Full-time

Experience Level

Lead

Salary/Compensations

$17.50-$18.50/hr

About the Company

At Event Network, we believe the experience matters.
Leading operator of retail experiences at iconic and inspiring destinations across the United States.
Infuse passion, creativity, and purpose into everything we do.
Dedicated to providing engaging and memorable retail environments that enhance the guest experience, while reflecting the unique mission and values of each location we serve.

Equal Opportunity

Event Network celebrates diversity and is proud to be an equal-opportunity employer.
We’re committed to creating an inclusive environment for all Team Members.