Account Manager at DHL International (UK) Limited | GB | Rezi

Account Manager at DHL International (UK) Limited

Account Manager

DHL International (UK) Limited · GB

4 days ago

Account Manager

DHL International (UK) Limited · GB

4 days ago
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About the Role

Manage and grow a portfolio of clients within your assigned sales territory, helping DHL Express stay ahead as a global market leader in logistics.

Responsibilities

  • Manage and develop a defined sales territory, building long-term partnerships with new and existing customers
  • Achieve and exceed individual sales targets through strategic account planning and execution
  • Identify customer needs and deliver tailored solutions that align with DHL Express’ wide range of services
  • Maximise opportunities for cross-selling and upselling within your customer portfolio
  • Increase DHL’s market presence by converting prospects into long-term clients
  • Work closely with internal teams to ensure a seamless customer experience and exceed expectations

Requirements

  • Proven experience in a sales or account management role
  • Strong interpersonal and communication skills – confident presenting and negotiating at all levels
  • Goal-oriented mindset with the ability to work independently and manage your own pipeline
  • A passion for delivering customer excellence and building long-lasting relationships
  • Self-motivated, proactive, and eager to make an impact
  • Strong planning and organisational abilities with a structured approach to workload management
  • Confident communicator with excellent verbal and written communication skills
  • Comfortable working with numbers and data to support decision-making
  • Proficient in Microsoft Office and general IT systems
  • Highly customer-focused, with a genuine commitment to delivering service excellence
  • Commercially aware, with a good understanding of business dynamics
  • Proactive mindset with a strong desire to exceed expectations
  • Ability to think across borders and collaborate in a global business environment
  • Skilled at building and managing effective relationships with clients and stakeholders
  • Demonstrated business and commercial acumen
  • Previous experience working in a segmented or complex service environment

Skills

  • Sales
  • Account Management
  • Relationship Building
  • Communication
  • Presentation
  • Negotiation
  • Strategic Planning
  • Problem-Solving
  • Customer Service
  • Microsoft Office Proficiency
  • IT Systems Proficiency
  • Commercial Awareness
  • Collaboration
  • Stakeholder Management

Location

  • Lewisham

Work Type

  • Permanent
  • Full-time

Experience Level

  • 1-2 years of experience in a sales role
  • Ideally within a service-based industry

Salary/Compensations

  • Competitive salary
  • Performance-based bonus

Benefits

  • Company car
  • Excellent career development opportunities

About the Company

  • DHL Express is a global market leader in logistics.
  • Join a globally recognised brand and industry leader.
  • We invest in our people.
  • Be part of a supportive, ambitious team that celebrates success.
  • Grow with DHL – where your ambition meets endless possibilities.

Equal Opportunity

  • We are committed to equal opportunity and reject any forms of discrimination.
  • The basis for employee selection at DHL Group is qualification, performance, skills and experience.