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About the Role

The Vice President, Technology Transformation & Delivery leads enterprise technology project execution, business process transformation, and organizational change management. This executive builds and leads a high-performing organization of Technology Project Managers, Technology Business Analysts, and Process Engineers, bringing a clear vision for how a technology delivery organization should operate, combining disciplined execution with innovation, business transformation, and continuous improvement.

Responsibilities

Establish and execute a forward-looking vision for enterprise technology project management and delivery.
Lead enterprise portfolio planning, capacity management, and resource utilization strategy.
Develop high-performing leaders and teams, fostering a culture of ownership, collaboration, innovation, and execution excellence.
Serve as a strategic partner and trusted advisor to executive leadership in identifying and delivering business transformation opportunities.
Lead Process Engineers responsible for evaluating, redesigning, standardizing, and optimizing business processes.
Establish methodologies for current-state assessment, future-state design, process documentation, and continuous improvement.
Develop business cases that quantify operational improvements, cost reductions, productivity gains, and strategic benefits.
Establish organizational change management as a core capability of the technology delivery organization.
Partner with business executives to navigate complex changes affecting people, processes, technology, and organizational structures.
Embed measurable adoption and change-readiness criteria into project delivery and acceptance.
Lead Technology Business Analysts responsible for translating business objectives into actionable technology requirements and solutions.
Ensure technology investments address underlying business needs, align with enterprise architecture and strategic priorities.
Strengthen collaboration among business leaders, engineering, enterprise applications, infrastructure, cybersecurity, and external technology partners.
Provide executive oversight for a diverse portfolio of enterprise initiatives spanning business applications, infrastructure, data and analytics, automation, and operational technology.
Establish effective mechanisms for managing scope, schedules, budgets, dependencies, risks, and resource allocation.
Maintain consistent visibility into portfolio performance, financial exposure, delivery risks, and executive decision requirements.
Develop governance and prioritization practices that accommodate the distinct requirements of three publicly traded companies.
Modernize project delivery through artificial intelligence, intelligent automation, advanced analytics, and emerging delivery methodologies.
Establish performance metrics that measure business outcomes, delivery predictability, resource effectiveness, and stakeholder satisfaction.
Provide exceptional experiences for our guests, partners, and team members.

Requirements

15+ years of progressive experience in technology leadership, enterprise transformation, project portfolio management, or business process improvement.
7+ years of experience leading managers and multidisciplinary teams in complex enterprise environments.
Demonstrated success establishing, transforming, or significantly improving enterprise technology delivery organizations.
Demonstrated experience transforming enterprise platforms such as ERP, HCM, CRM, ITSM, and financial systems.
Deep understanding of project and portfolio management, business analysis, process engineering, and organizational change management, including Lean, Six Sigma, Agile, and hybrid delivery models.
Exceptional executive communication, negotiation, conflict resolution, and stakeholder management skills.
Strong financial acumen, including technology investment planning, business case development, budgeting, and value realization.
Demonstrated ability to recruit, develop, mentor, and retain high-performing technology professionals.
Experience supporting multiple publicly traded companies, diversified enterprises, or complex shared-services environments.
Experience operating in entertainment, media, sports, hospitality, or other technology-intensive businesses.
Experience applying AI, automation, and advanced analytics to enterprise operations and technology delivery.
Familiarity with project management and workflow digitization software (e.g., Wrike, ServiceNow).
PMP certification required.
Periodic presence required at venue and office locations across New York, Chicago, and Las Vegas.
Evening and weekend availability is required periodically in support of live event operations and enterprise implementation cutover activities.
Must be able to work a flexible schedule, and extended hours, inclusive of weekends, nights and holidays required.

Skills

Lean
Six Sigma
Agile
Artificial Intelligence
Intelligent Automation
Advanced Analytics

Location

New York, NY
Chicago
Las Vegas

Work Type

Onsite

Experience Level

15+ years of progressive experience in technology leadership, enterprise transformation, project portfolio management, or business process improvement
7+ years of experience leading managers and multidisciplinary teams

Education Level

Bachelor’s degree, or equivalent combination of education and experience
PMP certification
PgMP certification preferred
Prosci certification preferred
Lean Six Sigma certification preferred

Salary/Compensations

$251,000—$300,000 USD

Benefits

Robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers.
Growth and longevity for our employees are top priorities.

About the Company

Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences.
The Company’s portfolio includes a collection of world-renowned venues – New York’s Madison Square Garden, Infosys Theater at Madison Square Garden, Radio City Music Hall, and Beacon Theatre; and The Chicago Theatre – that showcase a broad array of sporting events, concerts, family shows, and special events for millions of guests annually.
In addition, the Company features the original production, the Christmas Spectacular Starring the Radio City Rockettes, which has been a holiday tradition for more than 90 years.

Equal Opportunity

MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status.
MSG complies with all applicable federal, state, and local laws governing nondiscrimination, including considering requests for reasonable accommodations as required.