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About the Role
The Manager, Manpower Planning and Reporting is responsible for long-term planning (3+ months) analytical needs and will liaise with assigned Operations Departments to determine long-term resource needs. This role enables tracking of key financial and manpower metrics, supports staffing model development, and forecasts required manpower levels.
Responsibilities
- Serve as the primary resource planning liaison between the Operational Team and other business departments
- Provide analytical and operational support to Operations leadership
- Support budget and goal development for operational business units
- Develop dashboard and database designs and coordinate with internal technical teams and IT to deliver final implementations
- Create, develop, and maintain individual department annual headcount staffing plans
- Coordinate with Finance, Network and Schedule Planning, and Operations departments to evaluate future schedules and quantify impacts on staffing, cost, and operability
- Ensure manpower authorization levels comply with departmental and regulatory requirements
- Collaborate with JBU on the timing and availability of resources required to train crewmembers
- Support Operations resource planning strategy through data based analyses
- Conduct analyses to optimize profitability and ensure schedule operability
- Develop business cases in support of Operations initiatives and provide feedback on forecasted benefits
- Maintain and enhance collaborative relationships with Airports, JBU Leadership Teams, Network and Schedule Planning, Finance, IT, Corporate Real Estate, and Recruiting
- Work with Inform Ground Star Planning to develop, maintain, and implement station rosters and staffing authorization requirements
- Work with Inform Ground Star Real Time to manage, maintain, and update backend station profiles and configurations
- Take a significant role in the development of crewmembers to support their engagement, growth, and goal achievement
- Other duties as assigned
Requirements
- Bachelor’s Degree in Business, Finance, Operations, Engineering or in a relevant field; OR demonstrated capability to perform job responsibilities with a High School Diploma/GED and at least four (4) years of previous relevant work experience
- Five (5) years of experience in manpower planning, business planning, resource planning, strategic planning, or related work
- Three (3) years of experience in Airports Planning or Technical Operations Planning
- Demonstrated leadership experience
- Strong verbal and written communication skills
- Strong interpersonal skills
- Available for occasional overnight travel (10%)
- Must pass a pre-employment drug test
- Must be legally eligible to work in the country in which the position is located
- Authorization to work in the US is required, this position is not eligible for visa sponsorship
Skills
- SQL Server
- Excel VBA
- Tipco
- Tableau
Location
- Onsite
Work Type
- Full-time
Experience Level
- Manager
Education Level
- Bachelor's Degree
- Master's Degree
Salary/Compensations
- $114,000.00 - $170,000.00 per year
Benefits
- Performance bonuses
- Restricted stock units
- Healthcare benefits
- 401(k) plan and company match
- Crewmember stock purchase plan
- Short-term and long-term disability coverage
- Basic life insurance
- Free space available travel on JetBlue
About the Company
- JetBlue culture
- JetBlue values of Safety, Caring, Integrity, Passion and Fun
- JetBlue’s Safety Management System (SMS)
- JetBlue’s Safety Policy and behavioral standards
- JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report(SAR))
Equal Opportunity
- Responsible for adhering to all applicable laws, regulations (FAA, OSHA, DOT, etc.) and Company policies, procedures and risk controls
- Uphold JetBlue’s safety performance metric goals and understand how they relate to their duties and responsibilities