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About the Role
As a member of the SME Sales team, you will develop and execute learning strategies, design and deliver training programs, assess development needs, and track learning effectiveness. You will collaborate with colleagues to support career development and play a leading role in developing and delivering our Sales Academy, supporting the growth and development of early-career sales professionals.
Responsibilities
- Create and execute learning strategies and programs, with particular emphasis on sales, sales systems, and sales processes, on a one-on-one and group delivery basis.
- Ensure all colleagues are onboarded into DNA with appropriate levels of information and knowledge.
- Implement blended learning approaches, including coaching, job-shadowing, and online training.
- Design and deliver e-learning courses, workshops, field coaching, and in-person training.
- Develop and deliver our early career program.
- Translate existing PPT learnings into e-learnings where appropriate.
- Take ownership of developing DNA’s learning management systems.
- Stay abreast of market, industry, competitor, and compliance knowledge, feeding this back to leadership and using it to create relevant training and coaching materials.
- Manage all onboarding requirements, including KYC and KYB.
- Liaise with the complaints team to ensure common issues are coached on to improve customer experience.
Requirements
- Proven experience as a Training Manager in a high-performance sales culture.
- Sales experience in a fast-paced environment is an advantage.
- Experienced in the design and delivery of sales training.
- Current knowledge of effective learning and development methods.
- Familiarity with e-learning design tools such as Articulate 360.
- Proficient in MS Office and Learning Management Systems (LMS).
- Excellent communication and influencing skills.
- Relationship building skills.
- Professional Training membership is an advantage.
- Must be able to travel to field sales agents nationwide.
- Must be able to spend 1-2 weeks a month based in our Hull, Nottingham, or central London office and other locations as required.
Skills
- Sales Training
- E-learning Design
- Learning Management Systems (LMS)
- MS Office
- Communication
- Influencing
- Relationship Building
- Articulate 360
Location
- Hull
- Nottingham
- Central London
- Nationwide (for travel)
Work Type
- Hybrid
- Travel required
Experience Level
- Training Manager experience
- Sales experience
Benefits
- Life Assurance
- Cycle to work scheme
- 25 days holiday per year
- Workplace Pension
- Private Medical Insurance
- Employee Assistance Programme
About the Company
- We value ambition, curiosity, and honesty – it’s in our DNA.
- A fast-growth fintech.