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About the Role
The HeartShare St. Vincent’s Services (HSVS) Nuevo Camino program supports 38 unaccompanied minors, ages 5-17, in a transitional foster home environment with daily education and wrap-around services. The program emphasizes trauma-informed, culturally appropriate, and individualized service delivery in compliance with ORR requirements. The Direct Care Supervisor ensures comprehensive service delivery and oversees daily operations, managing 8 Youth Counselors and 1 Transportation Specialist.
Responsibilities
- Complete all necessary paperwork and data entry, including daily logs of UC client activities, phone calls, and other relevant information.
- Train direct care staff on programming policies and procedures to ensure compliance with state and federal requirements.
- Participate in management team meetings for effective program oversight.
- Collaborate and maintain frequent communication with the case planning team via email, telephone, and in-person meetings.
- Participate in all required ORR–Nuevo Camino trainings.
- Perform other job-related duties as assigned, consistent with the scope, responsibilities, and level of the position, and in compliance with applicable laws, regulations, and organizational policies.
Requirements
- Three years of similar experience.
- Bilingual Spanish required.
- Driver's License required.
- Experience in child welfare is required.
- Case management experience is preferred.
- Prior experience working with refugee and/or immigrant populations is preferred.
- Prior supervisory experience is required.
- Demonstrate sound judgment and sensitivity to various cultures and the unique histories and experiences of refugees.
- Must be exceptionally organized and detail-oriented.
- Demonstrate a commitment to Nuevo Camino’s core mission and values, with the ability to model those values in relationships with colleagues and partners, as well as a commitment to empowering refugees and migrants.
- Must be available to work an on-call schedule.
Location
- Offsite - Brooklyn, NY
Work Type
- Full-Time
- On-call schedule
Experience Level
- Supervisory experience required
Education Level
- High School Diploma or Equivalent
- Bachelor's degree from a four-year college or equivalent preferred
Salary/Compensations
- $30.77 - $31.32 Hourly
Benefits
- Rewarding Work in a team environment.
- Paid vacation, sick, personal days, and holidays.
- 403(B) retirement plans with employer contribution.
- Health, dental, vision and life insurance.
- Employee Assistance Program (EAP).
- Flexible spending account (Dependent Care, Medical, Parking, and Transit).
- Employee Appreciation Programs and Events.
- Tuition Assistance Program.
- Professional Development opportunities.
- Wellhub Discount
- Verizon Wireless Discount.
- BJs Membership discount.
- Discounts on Broadway tickets, movie tickets, theme parks, sporting events, gift certificates & more
About the Company
- For over 150 years, Heartshare has been dedicated to championing and empowering New Yorkers society has too often overlooked and underestimated.
- To learn more about HeartShare, please visit our website at www.heartshare.org or Follow us on Twitter LinkedIn YouTube InstagramFacebook
- HeartShare Human Services of New York nurtures and empowers children and adults with intellectual and developmental disabilities.
Equal Opportunity
- HeartShare is an Equal Opportunity Employer (EOE).
- If you need to request accommodation during the recruiting process, please reach out to Leaves@heartshare.org.