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About the Role
The Legal Technology team acts as a bridge between legal practice and technology, applying legal-process understanding, technology, data and change expertise to improve how legal services are delivered. This role operates within a firmwide framework while allowing for relevant practice and specialist expertise.
Responsibilities
- Contribute to Legal Technology projects, client matters, solutions and workstreams, delivering allocated activities to agreed requirements, standards and timescales.
- Take ownership of defined project elements such as requirements capture, configuration, testing, documentation, data preparation, training, user support or maintenance, with appropriate guidance.
- Work directly with lawyers, clients and colleagues to understand legal processes, user needs and intended outcomes, participating in meetings and client-facing activity where appropriate.
- Configure, test, document and support approved Legal Technology solutions, resolving straightforward issues and escalating complex or material matters promptly.
- Support the delivery of client-facing or matter-related work as the technology contributor, while a more senior colleague retains accountability for the overall project or solution.
- Support demonstrations, communications, training and adoption activity so that technology and new ways of working become embedded.
- Identify opportunities to improve processes, user experience, quality or efficiency and contribute ideas to the wider project team.
- Develop capability in workflow, automation, data, collaboration tools and approved AI and GenAI technologies.
- Document solutions, decisions and lessons learned to support continuity, supportability and knowledge reuse.
- Manage workload effectively, meet deadlines, and use licences, data and supplier support responsibly.
- Records time accurately where required and understands how own contribution supports chargeable and non-chargeable activity.
- Work within the firm’s information security, data protection, risk, procurement and quality requirements.
Requirements
- Experience of working with technology, workflow, automation, data or AI-enabled solutions gained through education, internships, work experience or previous employment.
- An interest in how technology can improve legal-service delivery and client outcomes.
- Experience of gathering, analysing and interpreting information to support problem solving and decision making.
- An understanding of process-improvement principles and the ability to identify opportunities to improve ways of working.
- Ability to learn and apply new technologies quickly to practical business challenges.
- Strong analytical skills and attention to detail, including the ability to test work carefully and identify quality issues.
- Strong written and verbal communication skills, with the ability to explain technical concepts clearly to non-technical audiences.
- Experience of using Microsoft 365 applications and confidence working with a range of technology platforms.
- Experience of using generative AI tools to support day-to-day work, with an understanding of their capabilities, limitations and responsible use.
- Ability to prioritise work effectively and manage multiple activities to agreed deadlines.
- Experience within legal services, professional services or a technology environment is advantageous but not essential.
Skills
- Technology
- Workflow
- Automation
- Data
- AI-enabled solutions
- Microsoft 365 applications
- Generative AI tools
Location
- Global
Work Type
- Flexible working
- Remote working
- Agile working
- Hybrid working
Experience Level
- Junior
Education Level
- Degree-level education or equivalent practical experience in a relevant field (e.g. technology, law, data, business) is desirable but not essential.
Benefits
- Benefits focused on looking after you: your development, your performance, your financial future and your health, as well as providing the opportunity to make a contribution to the world.
- Fair, transparent and equitable rewards.
- Share in the success of the firm, reward alignment to our values, going above and beyond and your individual performance.
- Support flexible ways of working through our remote working policy and commitment to flexible, agile and hybrid ways of working.
- Support your health and performance through our dental, healthcare and wellness support.
- Support everything you are and all you bring through our powerful commitment to diversity and inclusion.
- Platform for your career, whatever your ambitions through our structured professional and personal training, mentoring and development programs.
- Experience and opportunity through international and cross-function exposure.
- Opportunity to give back through our pro bono work and community engagement.
- Help you plan ahead through retirement planning, insurance and assurance.
About the Company
- Eversheds Sutherland is a global law firm, with more than 5,000 people across over 30 countries.
- We’re full-service with deep niche and sector experience.
- We live our values, we’re purposeful and purpose-led.
- We see the world as a place where everyone can thrive.
- We’re ambitious for our clients, our communities – and for you.
Equal Opportunity
- At Eversheds Sutherland, “Inclusive” is a core business value.
- We foster diversity of thought and the freedom to put ideas into action.
- We have an inherent respect for the individual.
- We have a strong belief in collaboration and teamwork.
- We want all our people to thrive at work and reach their full potential and we work hard to continue to build a diverse and inclusive culture, monitor and report on our progress and impact, and develop our approach.
- This is reflected in our policies, systems and processes, and in our work with diversity membership organisations.
- We want you to perform at your best during our recruitment process. If there is any adjustment or support you need, please contact us so we can discuss how we can best assist you.