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About the Role
Infinitus is seeking a Senior Revenue Operations leader to own and drive the sales and go-to-market engine. This role involves defining RevOps strategy, establishing processes, and leveraging AI automation to accelerate pipeline generation, deal closure, and revenue retention.
Responsibilities
- Drive revenue acceleration, including providing timely buying signals and suggested outreach materials to sales and customer success teams.
- Track all marketing activities by channel, campaign, and event to capture new contacts and improve lead conversion.
- Increase RevOps involvement in identifying and pursuing new opportunities for deals and net revenue expansion.
- Provide go-to-market intelligence, forecasting, and continuous improvement by analyzing wins/losses, call recordings, and other data sources.
- Improve forecasting by combining CRM deal progression with other signals to predict bookings and contracted annual revenue.
- Analyze Gong calls using AI to benchmark performance and create personalized training for sales and customer success teams.
- Automate administrative RevOps workflows to maximize strategic revenue-generating initiatives.
- Reduce administrative tasks across Sales, Customer Success, and Marketing through AI and automation.
- Architect and optimize the Go-to-Market software stack, including CRM, sales & marketing tools, and AI platforms.
- Lead thinking on the definition of compensation plans, SPIFFs, and other incentives for sales and customer success teams.
Requirements
- 8+ years in Revenue Operations, Sales Operations, or GTM systems at a B2B company with enterprise sales cycles.
- Experience leading RevOps.
- Track record of setting RevOps strategy and delivering outcomes (pipeline, retention, forecast accuracy, productivity).
- Strategic thinker with a strong perspective on how revenue teams should operate, backed by data.
- Deep, hands-on Salesforce experience.
- Established knowledge of HubSpot, Gong, and MCP servers.
- Practical experience and track record in applying AI and LLMs to GTM workflows for automation and improvement.
- Strong analytical skills and the ability to influence Sales, Marketing, CS, and Finance leaders.
- Comfortable with hands-on delivery and managing contractors/vendors.
- Experience in healthcare, life sciences, or another regulated industry is a plus.
- Familiarity with HIPAA and SOC 2 is a plus.
- Applicants must be authorized to work in the US without employer sponsorship.
Skills
- Revenue Operations
- Sales Operations
- Go-to-Market Strategy
- AI Automation
- LLMs
- Salesforce
- HubSpot
- Gong
- Data Analysis
- Forecasting
- Pipeline Generation
- Revenue Retention
- Communication
- Leadership
Location
- Bay Area
Work Type
- Hybrid
- Full-time
Experience Level
- Senior
Benefits
- Competitive salary
- Equity
- 401(k)
- Wellness stipend
- Medical benefits
- Dental benefits
- Vision benefits
- Generous PTO
- Parental leave
- Bi-annual offsites
- Catered lunches (Bay Area Positions only)
About the Company
- Infinitus is an AI communications company focused on improving patient care by connecting the healthcare system.
- Our system uses AI and a dynamic knowledge graph to reduce patient anxiety, increase speed to treatment, and enable teams to scale impact.
- We have automated over 7 million calls and 100M+ minutes of conversation, saving millions of hours for patients and providers.
- Backed by over $100M from investors including Google Ventures, Kleiner Perkins, Andreessen Horowitz, and Coatue.
- Named to Fast Company's World's Most Innovative Companies and Business Insider’s top startups in healthcare.
- Our mission is to create time for healthcare by making access, adherence, and affordability easier.
- We are building AI agents that tackle healthcare’s toughest problems and open new possibilities.
Equal Opportunity
- Infinitus Systems is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law.
- Infinitus Systems believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.