Event Staff Guest Services at Medieval Times Dinner & Tournament | CA | Rezi

Event Staff Guest Services at Medieval Times Dinner & Tournament

Event Staff Guest Services

Medieval Times Dinner & Tournament · CA

4 days ago

Event Staff Guest Services

Medieval Times Dinner & Tournament · CA

4 days ago
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About the Role

Medieval Times is seeking high-energy, friendly individuals to join our Guest Services / Event Staff team. This role is crucial in creating the ultimate Medieval Times experience by greeting and assisting guests, and ensuring the safety and security of our premises.

Responsibilities

  • Interact with guests, answer questions, and act as an ambassador for Medieval Times.
  • Patrol and monitor the interior and exterior of the facility to ensure the safety of team members, guests, and property.
  • Recognize and anticipate safety hazards and potentially volatile situations and address them as needed.
  • Enforce local laws and ordinances, as well as the rules and regulations of Medieval Times.
  • Accompany cashiers in transporting money between the Cash Control department and Retail departments.
  • Call police or fire department in cases of emergency.
  • Inspect building environmental controls and other equipment to ensure they are turned off when not in use.
  • Inspect stables to ensure the security of horses.
  • On non-show days, record any property and equipment issues and any visitors in the security log.
  • Perform additional duties as assigned.
  • Walk, stand, or sit for extended periods; occasionally run short distances.

Requirements

  • Ability to interact and communicate with team members and guests.
  • Ability to deal with unpleasant or discourteous guests and diffuse potentially volatile situations.
  • Ability to lift up to 40 lbs.
  • Requires work indoors in environmentally controlled conditions and outdoor exposure to all weather conditions on occasion.
  • Ability to work varied hours/days, including nights, weekends, and holidays, as needed.
  • Must have a valid Driver's License.

Skills

  • Guest interaction
  • Communication
  • Problem-solving
  • Conflict diffusion
  • Safety monitoring
  • Security awareness

Location

  • Onsite

Work Type

  • Full-time
  • Part-time

Experience Level

  • 1-2 years

Education Level

  • High school diploma or equivalent preferred

Salary/Compensations

  • $18.90/hour

About the Company

  • Medieval Times is a unique entertainment experience.