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Don't guess if your resume is good enough.
See how it scores against the Event Staff Guest Services posting at Medieval Times Dinner & Tournament — free, in seconds.
About the Role
Medieval Times is seeking high-energy, friendly individuals to join our Guest Services / Event Staff team. This role is crucial in creating the ultimate Medieval Times experience by greeting and assisting guests, and ensuring the safety and security of our premises.
Responsibilities
- Interact with guests, answer questions, and act as an ambassador for Medieval Times.
- Patrol and monitor the interior and exterior of the facility to ensure the safety of team members, guests, and property.
- Recognize and anticipate safety hazards and potentially volatile situations and address them as needed.
- Enforce local laws and ordinances, as well as the rules and regulations of Medieval Times.
- Accompany cashiers in transporting money between the Cash Control department and Retail departments.
- Call police or fire department in cases of emergency.
- Inspect building environmental controls and other equipment to ensure they are turned off when not in use.
- Inspect stables to ensure the security of horses.
- On non-show days, record any property and equipment issues and any visitors in the security log.
- Perform additional duties as assigned.
- Walk, stand, or sit for extended periods; occasionally run short distances.
Requirements
- Ability to interact and communicate with team members and guests.
- Ability to deal with unpleasant or discourteous guests and diffuse potentially volatile situations.
- Ability to lift up to 40 lbs.
- Requires work indoors in environmentally controlled conditions and outdoor exposure to all weather conditions on occasion.
- Ability to work varied hours/days, including nights, weekends, and holidays, as needed.
- Must have a valid Driver's License.
Skills
- Guest interaction
- Communication
- Problem-solving
- Conflict diffusion
- Safety monitoring
- Security awareness
Location
- Onsite
Work Type
- Full-time
- Part-time
Experience Level
- 1-2 years
Education Level
- High school diploma or equivalent preferred
Salary/Compensations
- $18.90/hour
About the Company
- Medieval Times is a unique entertainment experience.