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About the Role
Four Seasons Hotel New York is seeking a Housekeeping Manager to oversee the daily operations of the Housekeeping Department. This role involves managing staff, ensuring high standards of cleanliness, and reporting to the Director of Housekeeping.
Responsibilities
- Check manning levels to ensure adequate staffing and avoid over/understaffing.
- Supervise work assignments for maximum coverage and productivity.
- Inspect rooms daily and provide immediate performance feedback.
- Personally inspect VIP, GH, Elite, and regular guest rooms to ensure standards are met and preferences are accommodated.
- Verify team members adhere to Four Seasons grooming standards.
- Make recommendations and follow through on disciplinary actions for staff.
- Spot check all Housekeeping areas to ensure cleanliness and maintenance standards, reporting and correcting concerns.
- Monitor colleague performance and ensure sufficient supplies on guest floors and hallways.
- Conduct bi-weekly inventories of guest and operating supplies.
- Raise Purchase Orders to maintain storeroom par levels.
Requirements
- Minimum two years in an equivalent Housekeeping position.
- Good oral and written English communication skills.
- Previous Housekeeping/Laundry experience in a similar environment.
- Previous New York experience preferred.
Location
- New York
Work Type
- Full-time
- On-site
Experience Level
- Minimum two years
Education Level
- High School or college preferred
Salary/Compensations
- $84,000 - $86,000
Benefits
- Competitive salary
- Comprehensive benefits package
- Medical, Dental, Vision and Retirement Savings Plan
- Complimentary accommodation at other Four Seasons Hotels and Resorts
- Complimentary employee meals
- Paid holidays, vacation, and sick days
- Culinary, retail and wellness experiences at special rates
About the Company
- Four Seasons is a collective of individuals committed to becoming better and pushing themselves to new heights, treating each other with respect.
- Team members create amazing experiences for guests, residents, and partners through a commitment to luxury with genuine heart.
- The company believes in recognizing familiar faces, welcoming new ones, and treating everyone with respect.
- Four Seasons' purpose is to create lasting impressions through genuine connections with people and the world.
- The hotel is a Manhattan landmark on Billionaires' Row, offering five-star, modern-deco hotel living designed by I.M. Pei.
- It is located at a prestigious address between Park Avenue and Madison Avenue, close to Central Park and Madison Avenue shopping.
- Guests can enjoy sun-filled suites with unparalleled city and park views, experiencing serenity and luxury high above Manhattan.
Equal Opportunity
- Four Seasons is an Equal Opportunity, Affirmative Action employer.
- Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
- EEOC is The Law Information poster available at https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal