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About the Role
Responsible for coordinating the sale of finance and insurance programs to customers. The Financial Services Producer works with lenders and financial institutions to provide financial services to dealership customers.
Responsibilities
- Sells financing and insurance to customers.
- Responsible for the attainment and gross production of financial services’ goals and objectives.
- Reviews customer credit applications.
- Presents extended service contracts and other owner protection programs available to customers.
- Assesses profitability to dealership of financing arrangements.
- Utilizes the menu selling process.
- Ensures necessary documentation for each deal is complete by utilizing a deal checklist.
- Works closely with sales team, maintains effective employee relations.
- Maintains AFIP Certification.
- Acts as liaison between the customer and the lending institution.
- Ensures adherence to F&I reporting requirements of company.
- Attends weekly manager meetings.
- Maintains CSI at or above Company standards.
- Maintains an organized, clean and safe work area.
- Participates in required training.
- Records all hours worked accurately in company timekeeping system.
- Follows Safeguards rules and regulations.
- Demonstrates the Company’s Core Values.
- Complies with Company policies and procedures.
- Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
Requirements
- Degree or commensurate finance experience.
- Knowledge of dealership finance and insurance procedures preferred.
- Knowledge of regulations and laws governing financing in the automotive industry.
- Ability to work with lenders and financial institutions.
- Prior automotive sales experience desired.
- Ability to understand and follow instructions.
- Ability to communicate effectively with customers and company personnel.
- Strong interpersonal and persuasive selling skills.
- The position requires regular and predictable attendance.
- Scheduled shifts may include evening hours, weekends, and holidays.
- While performing the duties of this job, the employee is regularly required to talk or hear.
- The employee is frequently required to stand; walk; and sit.
- Must be able to lift up to 5 pounds.
- Duties are performed primarily in finance and insurance and sales areas.
- Considerable time spent on the phone and at a computer.
- Work involves frequent customer contact and interaction with lending institutions.
- Ability to read and comprehend instructions, correspondence, and memos.
- Ability to effectively present information in one-on-one and small group situations to customers and other employees.
- Ability to add, subtract, multiply and divide.
- Knowledge of bank and insurance terminology and procedures.
- Ability to review and process sales contracts and finance documents.
Skills
- Microsoft Office products
- Finance and Insurance portion of Dealer Management System
- Servant Leadership
- Teamwork through Trust & Respect
- Integrity
- Commitment to Customer Enthusiasm
- Passion for Winning
- Accountability at All Levels
- Commitment to Continuous Improvement
Location
- Frisco, Texas
Work Type
- Full-time
Experience Level
- 3-5 years
Education Level
- Bachelor Degree
- GED
- High School Diploma
- Associate Degree
About the Company
- Hendrick Volkswagen Frisco
Equal Opportunity
- Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.