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About the Role
Responsible for strategic management of account(s) to grow Material’s revenue stream across Research and Insights offerings. This role will engage with senior-level clients to drive strategies and meet objectives, supporting financial goals by maintaining and growing existing client relationships and contributing to new client acquisition. Seeking a natural leader, ambitious self-starter with exceptional client relationship skills, well-versed in selling insights and research services.
Responsibilities
- Responsible for profitable growth of account(s), including existing/expanding current clients and prospecting new clients
- Successfully builds pipeline and converts that pipeline to closed sales
- Builds strong business relationships with clients beyond transactional interactions
- Successfully prospects new relationships, alone or with support
- Identifies opportunities needing strategy, insights, tracking, or analytics
- Effectively leads the pursuit of opportunities alone or with support
- Touches the work at key points with high-project impact upon winning
- Accountable to an activity management model within and beyond existing accounts
- Understands and represents the full suite of Material services over time
- Responsible for designing work, scoping, and developing proposals
- Persuasively and effectively communicates with senior-level clients across multiple industries on behalf of Material
- Identifies and influences key decision-makers at all levels within target client organizations to pursue and close growth opportunities
- Possesses experience delivering client engagements earlier in career and provides support towards development of delivery management practices that improve client satisfaction
- Inspires and motivates cross-functional teams to deliver excellent, industry-leading proposals on digital experience transformation
- Advocates for and models an agile mindset and design thinking practices to solve client business problems
- Responsible for forecasting and billing oversight on services sold
Requirements
- 10+ years of relationship and business development experience in the Insights/Research space
- Strong executive presence and presentation skills
- Experience with creating and delivering client-facing presentations and artifacts in a sales pursuit process
- Experience working in a matrixed organization that involves collaborating with other Service Line/Industry leaders, practitioners, and other business development professionals
- Demonstrable ability to leverage pre-existing network of clients or contacts in the marketplace
- Proven ability to develop and secure relationships at all levels within a client organization
- Strong global, cross-business teaming skills
- Financial management and reporting expertise, including project estimation, P&L on an account amongst others
Skills
- Client relationship management
- Business development
- Insights and research services sales
- Strategic account management
- Pipeline management
- Client presentations
- Cross-functional team leadership
- Agile mindset
- Design thinking
- Forecasting
- Billing oversight
- Financial management
- Project estimation
- P&L management
Location
- Austin, TX
Work Type
- Hybrid
Experience Level
- Senior Director
- 10+ years
Salary/Compensations
- $150,000.00 - $180,000.00
About the Company
- Drives intelligent growth for ambitious businesses and leading brands.
- Puts an insights-driven operating system at the core of design, go-to-market, and digital experience solutions.
- Clients make smarter growth choices by seeing clearly how and when to take impactful actions.
- Connects consumer intelligence with customer demand generation to build lasting, profitable relationships.
- Global company working with best-of-class brands worldwide.
- Creates and launches new brands and products, focusing on innovation and value creation.
- Clients are top-tier across sectors like technology, retail, transportation, finance, and healthcare.
- Employees join a peer group of exceptionally talented colleagues globally.
- Develops capabilities, craft, and leading-edge market offerings across seven global practices including strategy and insights, design, data & analytics, technology, and tracking.
- Engagement management team ensures smooth operations for clients.
- Community focused on learning and making an impact.
- Outcomes-focused company creating experiences that matter, new value, and making a difference for clients and their customers.
Equal Opportunity
- All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law.