ISV Partner Manager at Epicor Software Corporation | Austin, TX, US | Rezi

ISV Partner Manager at Epicor Software Corporation

ISV Partner Manager

Epicor Software Corporation · Austin, TX, US

4 days ago

ISV Partner Manager

Epicor Software Corporation · Austin, TX, US

4 days ago
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About the Role

Manage strategic relationships with Independent Software Vendors (ISVs) whose solutions Epicor brings to market. Coordinate operational, commercial, and go-to-market activities for these partnerships, ensuring contracts, renewals, sales enablement, and roadmap alignment are managed effectively. This role requires a relationship-driven, collaborative individual skilled at influencing across teams to achieve success for Epicor, its partners, and customers.

Responsibilities

  • Manage a portfolio of strategic ISV relationships, serving as a key point of connection between Epicor and third-party software partners.
  • Coordinate day-to-day partner operations, including licensing, fulfillment, billing, renewals, sales support, and issue resolution.
  • Ensure Epicor and ISV partners operate in alignment with contractual commitments, working closely with Legal, Procurement, Finance, and other stakeholders.
  • Bring cross-functional teams together across Product, Product Marketing, Sales, Business Operations, and Finance to support partner priorities and successful execution.
  • Coordinate go-to-market activities for partner solutions, including sales enablement, marketing alignment, and internal readiness.
  • Facilitate alignment around product roadmaps, releases, and changes that may affect shared customers or the broader partnership.
  • Participate in evaluating and onboarding new ISV partners, building the knowledge and experience to take on greater ownership of strategic partnership development over time.

Requirements

  • Experience in software partnerships, product management, account management, strategic partnerships, or another highly cross-functional role.
  • Strong relationship management skills, with the ability to build trust and work effectively with both internal stakeholders and external partners.
  • Demonstrated ability to influence teams and move initiatives forward without direct authority.
  • Strong communication, organization, and coordination skills, with the ability to manage multiple partner priorities at once.
  • A collaborative, customer-focused mindset and the ability to connect business, operational, and go-to-market considerations.
  • Direct experience managing Independent Software Vendor partnerships as an ISV Partner Manager, ISV Alliance Manager, or similar role.
  • Experience within ERP, enterprise software, or a mature software partner ecosystem, including exposure to licensing, fulfillment, billing, renewals, and bringing third-party solutions to market.

Skills

  • Partnership management
  • Relationship management
  • Cross-functional collaboration
  • Influencing
  • Communication
  • Organization
  • Coordination
  • Customer focus
  • Business acumen
  • Operational understanding
  • Go-to-market strategy
  • ERP software
  • Enterprise software

Location

  • Hybrid

Work Type

  • Hybrid

Experience Level

  • Mid-level

Salary/Compensations

  • $94,000 - $151,000 USD

Benefits

  • Comprehensive health and wellness benefits
  • Opportunities for mentorship
  • Continuing education
  • Focused career goal setting
  • Free LinkedIn Learning licenses
  • Mentoring Program
  • Inclusive, global workplace
  • Policies built on mutual trust and support
  • Time off to rest, recharge, and reconnect
  • Comprehensive support for international relocations and permanent residency processes

About the Company

  • Epicor is a team of 5,000 talented professionals creating a world of better business through data, AI, and cognitive ERP.
  • We help businesses stay future-ready by connecting people, processes, and technology.
  • The work we do matters, from software engineers commanding AI technology to business development reps seizing new opportunities.
  • Together, Epicor employees are creating a more resilient global supply chain.
  • We are Proactive, Proud, Partners.
  • We offer training courses, mentorship, and continuous support to help employees thrive.
  • Epicor employees are essential partners for the world's most essential businesses—the hardworking companies who make, move, and sell the things the world needs.

Equal Opportunity

  • Epicor is committed to creating a workplace and global community where inclusion is valued.
  • We encourage individuals to apply even if their experience doesn't match every qualification.
  • We are an equal-opportunity employer.