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About the Role
As Transformation Communications and Engagement Lead, you will shape the narrative and engagement approach for Arden’s AI Transformation Programme. You will develop a clear, compelling story to help colleagues and students understand the transformation and their role in it. This role involves leading communications and engagement across multiple programmes, fostering two-way participation, building networks, and supporting leaders through change.
Responsibilities
- Lead communications and engagement across multiple programmes.
- Create opportunities for genuine two-way participation.
- Build colleague networks.
- Support leaders to communicate confidently through change.
- Use feedback, insight and data to understand engagement, inform decisions and continually improve our approach.
- Shape the narrative and engagement approach that brings Arden’s AI Transformation Programme to life.
- Develop a clear, compelling story that helps colleagues and students understand the transformation, what it means for them and how they can contribute.
Requirements
- Significant experience leading communications and engagement for large-scale organisational change or transformation.
- Proven track record of delivering sustainable change across multiple workstreams.
- Strong understanding of recognised change management methodologies, such as Prosci, ADKAR or Kotter.
- Experience influencing senior leaders and stakeholders, supporting authentic communication through uncertainty and change.
- Expertise in stakeholder engagement, communications, adoption and change readiness.
- Experience designing meaningful two-way engagement and participation.
- Experience working alongside transformation, programme and change management teams.
- Experience leading or managing teams and developing high-performing cultures.
- Excellent writing, storytelling, facilitation, presentation and content-development skills.
- Ability to translate complex strategies and programmes into clear, compelling narratives.
- Strong stakeholder management, analytical and organisational skills.
- Understanding of how insight, data and feedback can improve engagement and adoption.
- A relevant qualification such as APMG Change Management, Prosci, Agile PM, PRINCE2, APM PMQ or MSP (Desirable).
- Experience delivering digital, technology, AI or organisational transformation programmes (Desirable).
- Experience working in higher education or similarly complex environments (Desirable).
- Knowledge of benefits realisation and portfolio management approaches (Desirable).
Skills
- Communications
- Engagement
- Storytelling
- Strategic advising
- Stakeholder engagement
- Change management
- Writing
- Facilitation
- Presentation
- Content development
- Analysis
- Organisation
Location
- London (weighting)
- Arden campus or office
Work Type
- Hybrid working
- Permanent
- Full-time
Experience Level
- Experienced communications and engagement professional
Salary/Compensations
- £59,660 - £70,507 per annum
- £4,000 per annum (London weighting, if applicable)
Benefits
- 30 days holiday + bank holidays
- Christmas closure
- Generous Aviva pension plan (company contributions starting from 7%)
- BUPA Cash Plan
- Private Medical Insurance coverage (applies to certain job roles)
- Access to Perkbox benefits
- Free study of any Arden course
- Discount for family and friends on Arden courses
- Golden Ticket for free Arden education for a gift recipient
About the Company
- Arden University is an aspirational and multi-award-winning university focused on rapid growth and disrupting the HE sector through innovation and digital education.
- The vision is to become the first-choice university for career-focused lifelong learners worldwide.
- The university is expanding into new disciplines, forging worldwide partnerships, and expanding its locations.
- The Transformation team is leading the Arden AI Transformation Programme, shaping how the University operates, delivers education, and supports its people and students.
- The team collaborates across the organisation to drive meaningful and sustainable change.
Equal Opportunity
- Arden University is a Disability Confident Employer, guaranteeing an interview if essential criteria are met for individuals with a disability.
- As an Equal Opportunity Employer, Arden University celebrates diversity and is committed to creating a diverse and inclusive workplace.
- Recruitment and selection processes do not discriminate based on age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances.
- Applications are actively welcomed from all groups.