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About the Role
By joining the American Red Cross, you will touch millions of lives every year and experience the ביותר of the human spirit. You will be utilizing your healthcare and/or customer service skills to assist with every step of the blood collection process at our fixed site locations, collaborating with your team to create a welcoming and comfortable environment for volunteer donors, and following all safety procedures while collecting lifesaving blood donations.
Responsibilities
- Take the time to personally connect with donors – listen to their stories and help them understand how impactful their donation is.
- Collaborate with your teammates to create a welcoming and friendly environment so our volunteer donors feel comfortable coming back again and again.
- Be detailed oriented all day, every day. This ensures that the blood you collect meets goals, regulatory requirements and can be safely transfused.
Requirements
- Associates degree OR a combination of education and work experience is required.
- Minimum of one year customer service experience in public setting is required.
- A current, valid driver's license with a good driving record is required.
- Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes are required.
- Basic computer skills are required.
- Must be proficient with Microsoft office applications.
Skills
- Customer service
- Healthcare
- Phlebotomy
- Microsoft office applications
Location
- Rochester, New York
- West Henrietta, New York
Work Type
- Full-time
- Variable schedule
- Early mornings
- Late nights
- Weekends
- Holidays
- 4 x 10 hours shift with rotating weekends
Experience Level
- Minimum of one year customer service experience
Education Level
- Associates degree
Salary/Compensations
- Starting rate $22.00/hour.
Benefits
- Medical, Dental, and Vision plans
- Health Spending Accounts & Flexible Spending Accounts
- PTO: Starting 15 days a year; based on type of job and tenure
- Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
- 401K with up to 6% company match
- Paid Family Leave
- Employee Assistance
- Disability and Insurance: Short + Long Term
- Service Awards and recognition
About the Company
- The American Red Cross is the world's largest humanitarian network.
- We provide Paid-Training – no prior medical experience required!
- The Red Cross offers paid phlebotomy training with the ability to grow your healthcare skills and career within the nation’s top humanitarian organization.
Equal Opportunity
- The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
- Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.
- American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.