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About the Role
Shift managers are trained to perform all duties of Crew Members and Shift Leaders, with additional responsibility for directing daily operations in the General Manager’s absence. This includes ensuring compliance with company standards in product preparation and delivery, customer relations, restaurant maintenance, team and inventory management.
Responsibilities
- Directing daily operations of a restaurant in the General Manager’s absence
- Ensuring compliance with company standards in product prep and delivery
- Ensuring compliance with company standards in customer relations
- Ensuring compliance with company standards in restaurant maintenance
- Ensuring compliance with company standards in team management
- Ensuring compliance with company standards in inventory management
Requirements
- 1-2 years of supervisory experience in a food service or retail environment preferred
- Ability to create a great place to work for your team
- Ability to make customers' day through fanatical service and a big smile
- Honest, energetic, motivational, and fun demeanor
- Ability to set high standards for yourself and your team
Skills
- Customer service
- Team management
- Inventory management
- Food preparation
- Food safety
Location
- Onsite
Work Type
- Full-time
Experience Level
- 1-2 years supervisory experience preferred
Salary/Compensations
- $21.00/hour + Tips + Bonus
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Pet insurance
- 401(k) with match (based on eligibility)
- Employee Assistance Program
- Employee Relief Fund
- Free Meals while working
- Secret Shopper bonus plan
About the Company
- Serves outstanding burgers and fries in clean restaurants with top-tiered customer service.
- Has real work/life hours of operation, with most locations open 11:00 am - 10:00 pm and no drive-thrus.
- Offers real career growth with plans to open over 1000 new North American locations, emphasizing internal promotion.
- Maintains a fun work environment and culture where food quality and safety are taken seriously, but not themselves.
- Operates with core convictions: Remain Humble, Exceed Expectations, Always Do The Right Thing, Lead By Example.
Equal Opportunity
- Five Guys Operations LLC participates in eVerify.
- It is the policy of Five Guys to provide equal employment opportunity (EEO) to all persons.
- The Company strives to increase representation of women, people of color, veterans and individuals with disabilities in all areas of the Company.