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About the Role
Anaqua is seeking a Mid-Market Client Growth Representative to drive adoption of IP software and services within a portfolio of named mid-market client accounts across Europe. The goal is to increase revenue by expanding client adoption and building strong, long-term customer relationships, working closely with the Client Success team to identify growth opportunities and deliver incremental revenue.
Responsibilities
- Grow revenue within an existing client community.
- Build trusted relationships with a portfolio of mid-market clients.
- Develop account growth plans and long-term client strategies with the Client Growth Director and Client Success teams.
- Help clients maximize the value of Anaqua's software and services.
- Proactively engage clients to understand their evolving business needs and identify new opportunities.
- Deliver presentations, product overviews, and demonstrations to clients.
- Support the creation of proposals, quotations, and RFP responses.
- Partner with Professional Services to scope solutions based on client requirements.
- Collaborate with Legal to support contract amendments and statements of work.
- Maintain accurate Salesforce data and pipeline activity.
- Develop client knowledge of Anaqua's products, services, and broader value proposition.
- Contribute to a collaborative sales environment while learning from experienced colleagues.
- Own a revenue target and support the company's account growth strategy.
Requirements
- Bachelor's degree or equivalent professional experience.
- Approximately 4-6 years of experience in account management, customer success, sales, business development, or client growth roles.
- Experience managing customer relationships and identifying opportunities to drive account expansion, retention, or growth.
- Previous experience within SaaS, software, technology, professional services, or a related industry is preferred.
- Strong communication and presentation skills, with confidence engaging stakeholders virtually and in person.
- Demonstrated ability to build trusted client relationships and manage multiple priorities simultaneously.
- A positive, proactive, and solutions-oriented mindset.
- Strong organizational skills and attention to detail.
- Ability to collaborate effectively across multiple internal teams.
- Experience using Salesforce or another CRM platform.
- Willingness to learn and develop expertise in Intellectual Property, including patents, trademarks, copyrights, and domains.
- Experience delivering product demonstrations, presentations, or client training is advantageous.
- Ability to work independently while contributing to a highly collaborative team environment.
Skills
- Account Management
- Customer Success
- Sales
- Business Development
- Client Growth
- SaaS
- Software
- Technology
- Professional Services
- Communication
- Presentation
- Relationship Building
- Salesforce
- CRM
- Intellectual Property
- Patents
- Trademarks
- Copyrights
- Domains
- Product Demonstrations
- Client Training
Location
- Europe
Work Type
- Full-time
Experience Level
- Mid-Market
- 4-6 years
Education Level
- Bachelor's degree or equivalent professional experience
About the Company
- Anaqua, Inc. is a premium provider of integrated intellectual property (IP) management technology solutions and services.
- Anaqua’s AQX platform combines best practice workflows with big data analytics and tech-enabled services to create an intelligent environment designed to inform IP strategy, enable IP decision-making, and streamline IP operations.
- Nearly half of the top 100 U.S. patent filers and global brands, as well as a growing number of law firms worldwide use Anaqua’s solutions.
- Over one million IP executives, attorneys, paralegals, administrators, and innovators in large and medium-sized companies use the platform for their IP management needs.
- The company’s global operations are headquartered in Boston, with offices across the U.S., Europe, and Asia.