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About the Role

We are looking for a Microsoft Dynamics 365 Support & Development Consultant to join our growing Microsoft capability. You will work with mid-market and enterprise customers across a range of sectors, delivering and supporting solutions across Microsoft Dynamics 365 and the Power Platform. This is a varied role combining development, application support, and customer engagement, involving the entire solution lifecycle from requirements gathering and design through to development, implementation, upgrades, migrations, and ongoing support.

Responsibilities

Design, develop, configure, and support Microsoft Dynamics 365/CRM solutions.
Develop Plugins, Custom Workflow Activities, and integrations using C#/.NET.
Configure and extend Dynamics 365 using custom development and out-of-the-box capabilities.
Build and support solutions using Microsoft Power Platform and Power Automate.
Troubleshoot and resolve complex Dynamics 365 application and integration issues.
Support Dynamics 365 upgrades, migrations, and releases.
Work directly with customers to understand business and technical requirements.
Translate requirements into clearly defined technical tasks, solutions, and deliverables.
Manage application incidents, requests, and escalations within agreed SLAs.
Work within ITIL-aligned service management and managed-services processes.
Provide technical guidance and contribute to the successful delivery of multiple customer projects and workstreams.
Identify opportunities for continual improvement across customer solutions and services.

Requirements

Strong technical experience with Microsoft Dynamics 365 CRM/Customer Engagement.
Hands-on development experience with C#, .NET, and JavaScript.
Experience developing Dynamics 365 Plugins, Custom Workflow Activities, and integrations.
Good knowledge of Microsoft Power Platform, particularly Power Automate.
Experience supporting and troubleshooting business-critical Dynamics applications.
Previous experience within an application support or managed services environment.
Good understanding of IT service management, incidents, changes, and SLAs.
ITIL Foundation certification (Desirable).
Experience with ASP.NET and MVC (Desirable).
Broader Dynamics 365 Customer Experience/CE module experience (Desirable).

Skills

Microsoft Dynamics 365
Power Platform
Power Automate
C#
.NET
JavaScript
ASP.NET
MVC
ITIL

Location

Hybrid
Remote

Work Type

Hybrid
Remote

Benefits

Quarterly performance-related profit share
Hybrid / Remote working flexibility
Pension
Private healthcare
Life assurance cover

About the Company

Version 1 is a trusted technology services and digital transformation partner, helping organisations innovate, modernise and maximise the value of their technology investments.
Our expertise spans cloud, data & AI, enterprise applications, digital transformation and managed services, supporting leading public and private sector organisations.
At the heart of our Managed Services capability is the Service Reliability Group (SRG), delivering business-critical services across Application Managed Services, Cloud Management & Optimisation (Azure, AWS and OCI), Infrastructure & Database Managed Services, and Digital Workplace & Service Desk Operations.
Through our ASPIRE Managed Services Framework, SRG combines AI, automation, technical expertise and continuous improvement to help customers improve service performance, resilience and business value.
Supporting customers across public sector, financial services, and commercial organisations, our teams manage and optimise complex, business-critical technology environments while continually improving the services we deliver.
Be part of a global Oracle practice of 700+ specialists.
Over 500+ certified professionals across the entire Oracle ecosystem.
Work on large-scale, multi-pillar enterprise Oracle Cloud programmes.
Work with a high-performing, collaborative Oracle practice.
Oracle Innovation Partner of the Year 2023 (EMEA).
We provide end-to-end Oracle business transformation services, including consulting and advisory services, implementation, integration and managed services.
Our expertise in OCI enables us to deliver scalable, flexible, and high-performance cloud solutions to the unique needs of our clients.
Join an award-winning consultancy recognised for innovation and delivery excellence.
Clear career progression, strong leadership support, and genuine investment in your growth.
A culture that values expertise, autonomy, and doing things properly.
Strong career progression & mentorship through our Strength in Balance and leadership programmes, including quarterly Pathways Career Development reviews.
Significant training budget for certifications and further education.
Version 1 Annual Excellence Awards & Call-Out recognition platform celebrating achievement.
Moments that matter & enhanced maternity/paternity leave policies to support your journey.
Active ESG & CSR initiatives, allowing you to give back through fundraising, volunteering, and diversity, inclusion & belonging programmes.
Certified Great Place to Work for 10+ years running.

Equal Opportunity

We are an equal opportunities employer.
Please refer to our Diversity & Inclusion statement located at: Diversity, Inclusion & Belonging | Version 1 Careers.