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About the Role
Events are a primary growth driver across retail, healthcare, and transportation industries. This role will own Flip's event presence end-to-end, including major trade shows, conferences, client experiences, brand activations, and internal company events.
Responsibilities
- Identify and negotiate sponsorships and booth packages for key industry events.
- Manage all event logistics from planning to execution.
- Develop detailed event plans and timelines, coordinating with sales, marketing, and leadership.
- Manage vendor relationships, contracts, and deadlines.
- Oversee event budgets from estimate through reconciliation, tracking and reporting ROI.
- Lead on-site event execution, including setup, staffing, and real-time problem-solving.
- Coordinate post-event debriefs, results reporting, and lead follow-up.
- Partner with creative and content teams for brand activations, sourcing merchandise, and coordinating media capture.
- Plan and coordinate internal events such as company meetings and offsites.
Requirements
- 3+ years managing B2B trade shows and industry conferences with end-to-end ownership.
- Proven budget ownership and ROI fluency.
- Strong leadership skills for directing teams and vendors.
- Ability to translate creative and content team ideas into flawless execution.
- Relentless attention to detail and ownership of open items.
- Adaptable and calm under pressure; ability to bring order to complexity.
Skills
- B2B trade show management
- Event logistics
- Sponsorship negotiation
- Budget management
- ROI analysis
- Project management
- Vendor management
- Team leadership
- Cross-functional collaboration
- Retail industry familiarity (strong plus)
Location
- Brooklyn, NY
Work Type
- Onsite
- Full-time
Experience Level
- Mid-level
Salary/Compensations
- $90,000—$115,000 USD
Benefits
- Comprehensive healthcare
- Unlimited vacation
- Mandatory half week off over July 4th
- Full week off at the end of the year
- Equity
About the Company
- Flip is a leader in AI solutions for customer support, with a one-of-a-kind market position and a strong client base including major retail and healthcare institutions.
- The company is growing rapidly, with over 100 employees and offices in NYC, LA, and the UK.
- Flip is backed by significant venture capital, including a recent $20M Series A.
- The company culture emphasizes hard work, collaboration, and a commitment to client success.
Equal Opportunity
- Flip is committed to providing equal employment opportunities for all employees, applicants, and covered individuals regardless of protected characteristics.
- The company aims to be as diverse and inclusive as its customers.