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About the Role
ERC Pathlight is seeking a dedicated individual to oversee administrative and business support operations for assigned facilities. This role directly supervises administrative and care coordinator teammates, ensuring operational efficiency and a positive patient experience.
Responsibilities
- Oversees all levels of management of Care Coordinators and Administrative Assistants for assigned facilities, with oversight from Practice Manager or Executive Director.
- Serves as the primary contact and coordinator for facilities management issues, liaising with vendors for food service, security, building management, and janitorial services.
- Partners with Practice Manager to optimize facility capacity and utilization, focusing on admission responsibilities and efficiencies.
- Provides direct support and back-up coverage for all duties of care coordinator and administrative assistant roles.
- Actively audits and drives results to ensure compliance with all Care Coordinator metrics.
Requirements
- High school diploma or GED required.
- Minimum of 2 years of administrative experience in a clinical or mental health setting required.
- Ability to multitask with excellent organizational skills required.
- Ability to plan, coordinate, and direct the work of others required.
- Excellent verbal and written communication skills required.
Skills
- Organizational skills
- Multitasking
- Planning
- Coordination
- Directing work
- Verbal communication
- Written communication
Location
- Austin, TX
- Round Rock, TX
Work Type
- Full-time
- Hybrid
Experience Level
- 2+ years of administrative experience
- Previous supervisory experience (Preferred)
Education Level
- High school diploma or GED
- Bachelor’s degree in healthcare administration, Business Administration or related field (Preferred)
Benefits
- Competitive compensation
- Comprehensive medical coverage
- Dental coverage
- Vision coverage
- Generous Paid Time Off
- Parental Leave benefits
- Retirement benefits
- Tuition reimbursement
About the Company
- ERC Pathlight is a leading treatment provider for eating disorders and mood, anxiety, and trauma-related conditions.
- The company offers innovative, evidence-based, and compassionate care nationwide through multiple locations and virtual programming.
- Founded in 2008, ERC Pathlight supports over 6,000 patients annually.
- The company is committed to expanding access, elevating the standard of care, and empowering patients.
- ERC Pathlight fosters a collaborative, growth-oriented work environment where employees are valued.