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About the Role
Brillio is seeking a Project Manager to lead end-to-end delivery of technology or business projects, ensuring adherence to scope, budget, timelines, and quality standards. This role involves developing detailed project plans, managing financials, coordinating cross-functional teams, and overseeing all phases of the SDLC.
Responsibilities
- Plan, initiate, and manage end-to-end delivery of multiple technology or business projects.
- Develop detailed project plans, schedules, and resource allocation models.
- Implement and promote project management best practices, Agile/Scrum or Waterfall methodologies.
- Manage project financials, forecasting, and cost tracking.
- Coordinate with cross-functional teams including business analysts, developers, QA engineers, infrastructure, and release management.
- Oversee requirements analysis, design, development, testing, deployment, and transition-to-support activities.
- Identify, document, and mitigate project risks and issues.
- Prepare and maintain project documentation such as charters, status reports, RAID logs, and closure reports.
- Ensure adherence to IT governance, compliance standards, and organizational policies.
- Support client audits, compliance reviews, and post-implementation assessments.
- Serve as the primary point of contact between the client, business teams, and technical delivery organization.
- Build and maintain strong relationships with client stakeholders.
- Conduct regular project status meetings, steering committee reviews, and executive updates.
- Collaborate with clients to understand business priorities and define success criteria.
- Manage client feedback, negotiate scope or schedule changes, and ensure timely resolution of escalations.
- Partner with account and delivery leadership to identify opportunities for process improvement and future business engagement.
- Coordinate with vendor partners and third-party service providers.
- Mentor and guide project team members, fostering a culture of accountability, collaboration, and client-centric delivery.
Requirements
- Must have a Master’s degree (or foreign equivalent) in Computer Science, Engineering (any) or related field plus two (2) years of IT experience.
- Two (2) years of IT experience must include experience in Microsoft Technologies and Service Now.
- In the alternative, a Bachelor’s degree (or foreign equiv.) in Computer Science, Engineering (any) or related field, plus five (5) years of progressive experience.
- Two (2) years of the five (5) years of progressive experience must include experience with Microsoft Technologies and Service Now.
- Any suitable combination of education, training, or experience will be accepted.
- All experience may be acquired concurrently.
- Travel required 10-15% of the time to various unanticipated client service delivery locations across the country.
Skills
- Microsoft Technologies
- Service Now
- Project Management
- Agile/Scrum
- Waterfall methodologies
- SDLC
- Risk Management
- Stakeholder Management
- Client Relationship Management
- Vendor Management
Location
- Various client service delivery locations across the country
Work Type
- Full-time
Experience Level
- 2 years of IT experience
- 5 years of progressive experience
Education Level
- Master’s degree (or foreign equivalent) in Computer Science, Engineering (any) or related field
- Bachelor’s degree (or foreign equiv.) in Computer Science, Engineering (any) or related field
Salary/Compensations
- $130,000 - $140,000 a year
Benefits
- Standard Corporate Benefits
About the Company
- Brillio is one of the fastest growing digital technology service providers and a partner of choice for many Fortune 1000 companies seeking to turn disruption into a competitive advantage through innovative digital adoption.
- Brillio distinguishes itself through their capacity to seamlessly integrate cutting-edge digital and design thinking skills with an unwavering dedication to client satisfaction.
- Brillio takes pride in its status as an employer of choice, consistently attracting the most exceptional and talented individuals due to its unwavering emphasis on contemporary, groundbreaking technologies, and exclusive digital projects.
- Brillio's relentless commitment to providing an exceptional experience to its Brillians and nurturing their full potential consistently garners them the Great Place to Work® certification year after year.
Equal Opportunity
- Brillio is an equal opportunity employer to all, regardless of age, ancestry, colour, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), and sexual orientation.