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About the Role
Angle House Chingford is seeking a Dental Receptionist & Oral Surgery Admin to manage front-of-house duties and coordinate oral surgery referrals and appointments, ensuring a welcoming patient experience and efficient practice operations.
Responsibilities
- Welcome patients, check them in, and ensure they feel comfortable and supported.
- Manage appointments, cancellations, reminders, and patient flow, ensuring diaries are organised efficiently.
- Take ownership of oral surgery referrals, ensuring they are followed up promptly and progressed to booked appointments.
- Proactively contact patients with outstanding referrals to arrange appointments and help maintain a full oral surgery diary.
- Liaise with patients and the clinical team to administer and coordinate oral surgery appointments and ensure necessary arrangements are in place.
- Handle telephone calls, emails, and patient enquiries professionally and efficiently.
- Maintain accurate patient records and ensure information is handled confidentially.
- Support the clinical team with day-to-day administrative tasks.
- Complete daily cashing up and banking procedures.
Requirements
- Excellent communication and interpersonal skills, with a friendly and professional approach.
- Strong organisational skills and attention to detail.
- A proactive approach, with the confidence to follow up outstanding referrals and take ownership of appointment administration and coordination.
- The ability to multitask, prioritise, and remain calm in a busy practice.
- Confidence communicating with patients and the clinical team to secure appointments and resolve queries.
- Experience with daily cashing up and banking.
- A patient-centred mindset and a positive attitude.
Location
- Chingford
Work Type
- Full-time
- 40 hours per week
Benefits
- Discounted orthodontic treatment
- Contribution to eye care
- Performance-based bonus scheme
- Private medical cover after your first year of service
- A welcoming, positive working environment
- Friendly, supportive team culture
- Ongoing training and professional development opportunities
- Enhanced pension scheme after two years of service
- Team social events
- A healthy work–life balance
About the Company
- Angle House Chingford is a dental practice.