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About the Role

The growth support specialist collaborates with pursuit leaders, market development teams, and business development professionals to support intentional growth activities at the local market, line of business, and industry levels. This role utilizes firm tools to support growth initiatives, including intentional growth teams, market-facing sponsorships and events, marketing campaigns, customer and prospect data quality maintenance, and proposal preparation.

Responsibilities

Coordinate and support local market, line of business, or industry-focused intentional growth strategy.
Support regular cadence of growth meetings, including scheduling, agenda preparation, and distribution of documents.
Document discussions and action items from growth meetings and maintain a repository of meeting notes.
Monitor activity and progress with team members between meeting cycles and keep stakeholders apprised of progress.
Provide comprehensive support for the customer relationship management (CRM) platform to monitor pipeline, document relationship activity, and track due dates.
Perform account, data, and other research to support pursuit efforts.
Provide ad hoc support for CRM requests, pipeline reports, and the development/production of presentations and pursuit documents.
Proactively manage time and execute responsibilities.
Work directly with market developers or pursuit leaders to support the execution of market-facing seminars, conferences, meetings, and networking events.
Manage planning, purchase, coordination, and delivery of materials for events.
Coordinate audio visual setup and registrations for events.
Handle post-event wrap-up activities.
Coordinate registration and return on investment with trade/industry groups and sponsorships.
Stay informed about systems, tools, and resources beneficial to pursuit teams, such as collateral and thought leadership.
Review charges on firm-issued purchasing cards for accuracy and reconcile in a timely manner.
Serve as the primary resource for CRM database support within the local market and/or industry.
Support and encourage the training and adoption of data tools among users.
Assist in capturing account, contact, opportunity, and activity data in CRM.
Provide assistance with ad hoc pipeline, industry, or market data reports and dashboard coordination requests.
Respond to standard requests from the national in-take portal.
Acquire specialized training on CRM functions and tasks for the growth support team.
Adhere to firm data integrity policies and procedures.
Review pursuit deliverables for brand and risk compliance and high document quality standards.
Develop skills to prepare pursuit documents as capacity allows, leveraging existing templates.
Engage, participate, and contribute to group discussions and activities within focused areas.
Collaborate effectively with growth support leaders, team members, other subfunctions, and client service teams.
Perform other duties as assigned.

Requirements

Associate degree or 2+ years of experience in a related field.
Demonstrated experience managing multiple projects of low to moderate risk.
Ability to interact with multiple levels of leadership.

Skills

Basic knowledge of tools, resources, and technology required for assigned responsibilities.
Some experience with customer relationship management software.
Intermediate Microsoft Office skills.
Ability to learn programs/software utilized by the firm.
Excellent people skills.
Ability to communicate effectively with a diverse audience.
Strong grammar and proofreading skills and experience.
Effective organization, prioritization, and time management skills.
Strong attention to detail.
Ability to prepare presentations, including charts, graphics, tables, speaker notes, and handouts.
Ability to balance multiple tasks and projects.

Location

Hybrid

Work Type

Hybrid
Full-time

Experience Level

1 to 3 years of relevant experience

Education Level

Associate degree

Salary/Compensations

$46,100 - $73,700

Benefits

Competitive benefits and compensation package.
Total rewards information available at https://rsmus.com/careers/working-at-rsm/benefits.

About the Company

Leading provider of professional services to the middle market globally.
Purpose is to instill confidence in a world of change, empowering clients and people to realize their full potential.
Exceptional people are key to unrivaled culture, talent experience, and client relationships.
Offers an environment that inspires and empowers thriving personally and professionally.

Equal Opportunity

Consideration for employment without regard to race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law.
Accommodation for applicants with disabilities is available upon request.
RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities.
RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future.
RSM will consider for employment qualified applicants with arrest or conviction records.