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About the Role
Manage a 294-unit luxury apartment community, ensuring financial success and delivering quality resident management. Seeking an energetic, organized, and goal-driven individual with strong customer service and management skills, and a sense of urgency for a fast-paced environment.
Responsibilities
- Maintain financial and operational accountability for the property.
- Manage and coordinate persons, activities, and resources to achieve property objectives.
- Work with residents to renew leases, resolve problems, and ensure customer satisfaction.
- Record resident data including traffic, leasing activity, renewals, and collection activity.
- Hire, train, motivate, and supervise staff.
Requirements
- Minimum of 3 years of on-site property management experience.
- At least 1 year of Community Manager experience.
- Proficiency in Word, Excel, Outlook, and Yardi or similar programs.
- Experience with Yieldstar and CRM IQ.
- Strong bookkeeping and organizational skills.
- Excellent verbal and written communication skills.
- Superior customer service skills.
- Effective mentoring, coaching, and leadership skills.
- High school diploma or equivalent.
- Valid Texas Driver's License.
- Must be available evenings, nights, and weekends for staffing needs and emergencies.
- Must pass criminal background checks and drug screens.
Skills
- Customer service
- Management
- Bookkeeping
- Organization
- Verbal communication
- Written communication
- Mentoring
- Coaching
- Leadership
Location
- Northwest Austin
- Cedar Park
Work Type
- Full-time
- Onsite
Experience Level
- 3 years in on-site property management
- 1 year as Community Manager
Education Level
- High school diploma or equivalent
- Certified Apartment Manager (CAM) is a plus
Salary/Compensations
- Salary exempt position
- Monthly new lease and renewal bonuses
- Quarterly performance bonuses
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Short-term and long-term disability insurance
- 401(k) plan with company match
- Flexible spending accounts
- Paid vacation, personal/sick time, and holidays
- Tuition reimbursement
- Credit union
- Service recognition awards
- Employee assistance program
- Apartment rental discounts
About the Company
- Established national multi-family property management company.