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About the Role
The Kitchen Agent is responsible for supporting daily kitchen operations by preparing and handling food according to established Standard Operating Procedures (SOPs), maintaining inventory, and ensuring a clean, organized, and safe working environment. This role supports both Front of House (FOH) and Back of House (BOH) operations to ensure food quality, proper stock availability, and smooth service.
Responsibilities
- Prep, heat, or cook menu items according to SOPs and established recipe guidelines
- Maintain proper stock levels in FOH and BOH, practicing FIFO rotation standards
- Ensure the quality and expiration dates are up to standards
- Load and unload the dishwasher
- Clean and sanitize cookware, dishes, utensils, and cooking stations throughout the kitchen
- Sweep and mop the lounge, kitchen and storage areas as needed or as instructed
- Collect and dispose of trash following all recycling procedures and compost procedures
- Maintain an organized kitchen area, ensuring cleanliness and in compliance with health and safety regulations
- Receive, inspect and put away stock in the correct location, practicing FIFO and maintaining organized inventory
- Communicate with FOH staff to ensure proper stock levels in merchandizers and at stations
- Other duties as assigned
Requirements
- Must be 21 years of age or older
- Previous experience in a kitchen or similar role within the food industry required
- Good command of the English language both verbal and written
- High school diploma or equivalent
- Reliable transportation to and from the airport
- Able to lift 50 lbs. without assistance
- Ability to work efficiently in a fast-paced restaurant setting
- Physically able to be on your feet during an entire shift (8-10 hrs.); walking, bending, stooping, twisting, reaching, pulling, pushing, kneeling, and crouching
- Positive attitude, excellent communication and willingness to get along with co-workers
- Ability to pass a 10 yr. federal background check
- Food Handler’s license or the ability to obtain
- Willingness to work early mornings, late nights and/or weekends and holidays
Skills
- Food preparation
- Inventory management
- Food safety and sanitation
- Customer service
- Communication
Location
- Various locations across the globe
Work Type
- Full-time
Experience Level
- Previous experience in a kitchen or similar role within the food industry required
Education Level
- High school diploma or equivalent
Salary/Compensations
- $24.00/hour
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- 401(k) with company match
- Paid vacation time
- Sick time
- Company paid holidays
- Tuition reimbursement
- Retirement plan
About the Company
- Swissport is a global leader in aviation services, providing Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually.
- Our mission is simple – “To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.”
- We believe that our people are what differentiates us from our competition.
- At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team.
Equal Opportunity
- At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.