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About the Role
The Product Owner - FX Product Development supports the execution of the Bank’s Foreign Exchange (FX) product development strategy, focusing on building new capabilities, enhancing client experience, and modernizing products, platforms, and processes. This role combines hands-on product management with strategic business transformation and client engagement, serving as the day-to-day product management representative for assigned initiatives.
Responsibilities
- Own and prioritize the product backlog, ensuring requirements are clearly defined and development-ready.
- Lead backlog refinement and requirements discussions, ensuring user stories, business rules, and acceptance criteria are clearly defined and aligned with end-to-end business processes.
- Translate business and client needs into actionable user stories and functional requirements.
- Partner with Technology and stakeholders to deliver effective product solutions.
- Validate delivered functionality and drive continuous improvement.
- Represent Product in Agile ceremonies and communicate priorities.
- Serve as the day-to-day Product Management representative across Agile delivery teams, proactively coordinating dependencies and escalating material risks, issues, and decisions to senior Product Management.
- Partner with delivery teams to support execution and release readiness.
- Identify and resolve risks, issues, and dependencies impacting delivery.
- Support testing, defect management, and implementation activities.
- Partner with clients and business teams to understand needs and opportunities.
- Participate directly in client discovery and solution discussions, translating client needs into actionable product requirements that support digital transformation and new FX capabilities.
- Gather and document requirements through meetings and discovery sessions.
- Translate feedback into product enhancements and priorities.
- Build strong relationships across business and technical stakeholders.
- Support execution of the FX product strategy and roadmap.
- Contribute to product prioritization and future-state planning.
- Monitor industry trends, market developments, and emerging technologies.
- Recommend enhancements that drive innovation, efficiency, and growth.
Requirements
- Bachelor's Degree and 1 years' experience in financial services and product management/development OR High School Diploma or GED/Equivalent and 5 years' experience in financial services and product management/development.
- Experience in financial services and product management/development.
- Experience gathering, analyzing, and documenting business requirements, including user stories and acceptance criteria.
- Experience collaborating with cross-functional stakeholders.
- Demonstrated ability to communicate effectively with business stakeholders and participate confidently in client-facing discussions.
- Strong analytical, organizational and problem-solving skills.
- Ability to independently manage assigned responsibilities, balance competing priorities, and proactively identify and communicate issues.
- 2-3 years of experience in financial services and product management/development (preferred).
- Knowledge of Foreign Exchange products, markets, trading instruments, payments, treasury services, commercial banking, or related financial products (preferred).
- Experience serving as a product owner or product manager within an agile delivery organization (preferred).
- Experience working directly with banking clients to gather requirements, evaluate solutions, or support product implementations (preferred).
- Proficiency with Jira (preferred).
- Understanding of end-to-end banking processes, including client onboarding, transaction processing, and operational workflows (preferred).
- Strong stakeholder management and presentation skills (preferred).
- Certified Scrum Product Owner (CSPO), Professional Scrum Product Owner (PSPO), or equivalent product management certification (preferred).
Skills
- Product Ownership
- Requirements Definition
- Agile Methodologies
- Risk Management
- Stakeholder Engagement
- Client Communication
- Analytical Skills
- Problem-Solving
- Jira
- Foreign Exchange Products
- Financial Services
- Product Management
- Product Development
- Business Requirements Gathering
- User Stories
- Acceptance Criteria
- Cross-functional Collaboration
- Strategic Planning
- Industry Trend Analysis
- Market Development Analysis
- Emerging Technologies
- Stakeholder Management
- Presentation Skills
Location
- New York
Work Type
- Hybrid
Experience Level
- 1 year
- 5 years
- 2-3 years
Education Level
- Bachelor's Degree
- High School Diploma or GED/Equivalent
- Certified Scrum Product Owner (CSPO)
- Professional Scrum Product Owner (PSPO)
Salary/Compensations
- $94,200 - $125,600
Benefits
- Competitive, thoughtfully designed and quality benefits program
About the Company
- At First Citizens Bank, we're committed to helping our clients achieve their ambitions, and we bring that same commitment to our associates. For more than 125 years, our relationship-based culture has created opportunities to build lasting connections, grow professionally and make a meaningful impact for our clients, communities and one another.