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About the Role
Join Gallagher’s Marine team and play a key role in supporting clients through the claims process, from first notification through to final settlement. Working within our specialist Cargo Claims team, you’ll advocate for a diverse range of clients across the UK and globally, helping them navigate complex marine and cargo claims while delivering outstanding service.
Responsibilities
- Managing marine and cargo claims from first notification through to settlement
- Explaining policy coverage and claims processes to clients in clear, practical terms
- Supporting claims mitigation activities and helping clients understand available options
- Liaising with insurers, adjusters, surveyors, and legal representatives
- Maintaining accurate claims records and documentation
- Building trusted relationships with clients and internal stakeholders
- Supporting the wider Marine team on client service and claims-related activity
Requirements
- Experience handling insurance claims within a broker, insurer, or related environment
- Understanding of marine insurance and the fundamentals of cargo risks and cargo claims
- Ability to explain technical information clearly to clients and colleagues
- Experience managing multiple claims and priorities while maintaining attention to detail
- Confidence communicating with a variety of stakeholders by phone, email and in meetings
- Ability to work independently while contributing to a collaborative team environment
- Interest in developing your technical knowledge within marine and cargo claims
Skills
- Experience presenting information, updates or recommendations to clients or colleagues is beneficial
Location
- UK
Work Type
- Full-time
Salary/Compensations
- Competitive compensation
Benefits
- Comprehensive benefits programs designed to support your well-being
- Career development opportunities and ongoing learning
- A collaborative, people-first culture with accessible leadership
- The opportunity to do meaningful work with global reach and local impact
About the Company
- At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate.
- You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met.
- Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips.
- Here, you’re not just improving clients' risk profiles, you’re building trust.
- You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing.
- We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve.
- If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.
- At Gallagher, we are innovative thinkers and service-minded individuals who come together to deliver exceptional outcomes for clients while supporting one another’s growth and development.
- Our culture encourages curiosity, collaboration, and continuous learning, creating opportunities to build your expertise and shape your career.
Equal Opportunity
- Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)