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About the Role

Galaxy Asset Management is seeking a highly organized, detail-oriented individual to support client servicing and internal operational workflows. This role involves working closely with senior managers and cross-functional teams to ensure accurate and efficient handling of client requests.

Responsibilities

Reactively service clients independently by responding to ad hoc requests and serving as a liaison between the Firm, internal teams, and clients.
Analyze client requests and identify and implement solutions by working with necessary internal and external parties.
Partner closely with FinOps, Legal, Compliance, Marketing, Investment Teams, and other internal functions to support client-related workflows.
Track deliverables, deadlines, and outstanding items to ensure requests are completed on time.
Leverage systems, automation, and standardized processes to improve the speed and accuracy of recurring workflows.
Backup Client Managers who are traveling by receiving client requests and working with other client managers to validate and put into production.
Coordinate and prepare ad hoc data and information requests, including DDQs, RFPs, reporting, and other client materials.
Help prioritize requests based on client tier, urgency, complexity, and internal resource requirements.
Identify opportunities to improve processes, reduce manual work, and create greater consistency across client servicing workflows.

Requirements

Experience in client services.
Project and time management skills.
Business acumen, strong organizational and communication skills.
Attention to detail, polished professionalism, and a strong commitment to professional work ethic.
Discretion and good judgment are critical.
Ability to identify and communicate complex issues clearly and succinctly.
Strong diagnostic, analytical and problem-solving skills.
Strives to learn, analyze and implement best business practices developed within the marketplace.
Team player with high energy and a positive attitude who can adapt to evolving client requests.
Bachelors degree.
2+ years of experience.
Solid understanding of MS Office applications, business applications and the use of databases.
Proficient understanding of private fund structures.

Skills

Client services
Project management
Time management
Business acumen
Organizational skills
Communication skills
Attention to detail
Professionalism
Work ethic
Discretion
Judgment
Problem-solving
MS Office applications
Business applications
Databases
Private fund structures

Location

New York City

Work Type

Hybrid/Flexible Working Arrangements

Experience Level

2+ years of experience

Education Level

Bachelors degree

Salary/Compensations

$110,000—$140,000 USD

Benefits

Competitive base salary and discretionary bonus
Flexible Time Off (paid)
3% 401(k) company contribution
Company-paid health and protective benefits for employees, partners, and other dependents
Generous paid Parental Leave
Competitive family planning benefits for US employees
Opportunities to learn about the Crypto industry
Smart, entrepreneurial, and fun colleagues
Free daily snacks and weekly breakfasts/lunches
Employee Resource Groups
Free coaching and counseling sessions through Headspace

About the Company

Galaxy Digital Inc. (Nasdaq: GLXY) is a global leader in digital assets and data center infrastructure, growing the economy that runs on code.
Galaxy delivers the onchain infrastructure that connects institutions to digital assets, including trading, advisory, asset management, staking, self-custody, and tokenization.
Galaxy also develops and operates data center infrastructure to power AI and HPC workloads.
Anchored by its Helios campus in Texas, Galaxy is building a multi-gigawatt pipeline of more than 5.7 GW of potential capacity, positioning it among the largest and fastest-growing data center developers in North America.
The Company is headquartered in New York City, with offices across North America, Europe, the Middle East, and Asia.
Additional information about Galaxy's businesses and products is available on www.galaxy.com.
We are a diverse team of free thinkers, and fast movers united to help investors and creators energize the global economy.
We are looking for individuals who thrive in a culture of builders and overachievers and embrace high performance, transparent feedback, and a mission-first approach.
Our culture shapes our way of working and gets us where we want to be.
Seek Excellence.
Be Selective To Be Effective.
Be Highly Aligned, Loosely Coupled.
Disagree Transparently.
Encourage Independent Decision-Making.
Build Dream Teams.

Equal Opportunity

Galaxy respects diversity and seeks to provide equal employment opportunities to all employees and job applicants for employment without regard to actual or perceived age, race, color, creed, religion, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital or partnership or caregiver status, ancestry, national origin, citizenship status, disability, military or veteran status, protected medical condition as defined by applicable state or local law, genetic information or predisposing genetic characteristic, or other characteristic protected by applicable federal, state, or local laws and ordinances.
We will endeavor to make a reasonable accommodation to the known limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business.
If you believe you require such assistance to complete the application process or to participate in an interview, please contact careers@galaxy.com.