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About the Role

As UK Payroll Manager, you will lead the delivery of an accurate, compliant, and efficient UK payroll service for Charlotte Tilbury employees. Reporting to the Global Head of Payroll, you will ensure payroll operations run smoothly while continuously enhancing processes, controls, and employee experience. This role requires a proactive payroll professional with strong technical expertise, excellent stakeholder management skills, and a passion for continuous improvement, capable of challenging existing ways of working and implementing scalable payroll solutions.

Responsibilities

Oversee the end-to-end UK payroll process, ensuring all employees are paid accurately and on time.
Manage the relationship with the payroll provider, ensuring service levels, performance measures, and contractual obligations are consistently achieved.
Review and approve monthly payroll outputs, validating payroll calculations, statutory deductions, and final payroll reports.
Ensure all payroll activities comply with HMRC legislation, PAYE, National Insurance, Auto Enrolment Pension requirements, and other statutory obligations.
Oversee the accurate processing of starters, leavers, salary changes, bonuses, commissions, overtime, benefits, and statutory payments.
Ensure all third-party payments, including pensions, court orders, and benefit deductions, are administered accurately and within required deadlines.
Manage payroll reconciliations and controls, ensuring risks are identified and mitigated.
Coordinate year-end payroll activities including P60s, P11Ds (where applicable), PSA submissions, and statutory reporting requirements.
Maintain payroll policies, procedures, and governance documentation.
Act as the UK payroll subject matter expert, ensuring ongoing compliance with payroll legislation and industry best practice.
Monitor legislative changes and assess business impact, implementing required updates to payroll processes and systems.
Develop and maintain robust payroll controls and audit processes to ensure compliance and mitigate risk.
Support internal and external audits, ensuring payroll records and processes meet regulatory requirements.
Ensure compliance with National Minimum Wage regulations, gender pay gap reporting requirements, and other statutory obligations.
Build strong relationships with HR, Finance, Reward, People Services, and external partners.
Provide expert guidance on complex payroll matters including maternity, paternity, sick pay, salary sacrifice arrangements, and payroll taxation.
Partner with Finance to ensure accurate payroll accounting, reconciliations, and reporting.
Act as an escalation point for complex payroll queries and issue resolution.
Produce accurate payroll reports, reconciliations, and management information to support business decision-making.
Analyse payroll trends, costs, and variances, providing insight and recommendations to stakeholders.
Support annual budgeting and forecasting processes through payroll-related reporting.
Ensure payroll reporting is accurate, timely, and aligned with business requirements.
Drive process improvements that enhance payroll accuracy, efficiency, and employee experience.
Support payroll-related systems implementations, upgrades, and transformation projects.
Work collaboratively across the People function to streamline processes and improve data quality.
Identify opportunities to leverage technology, automation, and best practice within payroll operations.
Lead or support key payroll projects as required, including compliance initiatives and system enhancements.

Requirements

Managerial experience coordinating and processing payroll across the UK.
Experience and knowledge of pension regulations, particularly with regards to auto-enrolment.
Advance knowledge of MS Office systems, in particular Excel and PowerPoint.
Excellent analytical skills.
Ability to multi-task, particularly under pressure.
Accuracy and thoroughness and attention to detail.
Intermediate numerical, analytical, and data manipulation skills.
Excellent communication both verbally and written, with the ability to adapt to different audiences.
Ability to share findings in a simple and coherent manner.
Ability to apply logical and well thought out solutions to complex situations.
Ability to identify efficiency improvements to work streams and processes.
Ability to understand and manage processes and associated risks relevant to work stream.
Understanding of retail environment and approach issues with a solution-focused and commercially driven mindset.
Ability to motivate and lead a team.

Skills

Payroll processing
HMRC legislation
PAYE
National Insurance
Auto Enrolment Pension
Statutory payments
Third-party payments
Payroll reconciliations
Payroll controls
Year-end payroll activities
P60s
P11Ds
PSA submissions
Statutory reporting
Payroll policies
Payroll procedures
Governance documentation
Legislative changes monitoring
Audit processes
National Minimum Wage regulations
Gender pay gap reporting
Stakeholder management
Complex payroll matters
Maternity pay
Paternity pay
Sick pay
Salary sacrifice arrangements
Payroll taxation
Payroll accounting
Payroll reporting
Management information
Budgeting
Forecasting
Process improvements
Payroll systems implementations
Payroll system upgrades
Payroll transformation projects
Data quality improvement
Technology leverage
Automation
Best practice implementation
Project management
MS Excel
MS PowerPoint

Location

Work Type

Hybrid
Full-time

Experience Level

Managerial

Benefits

25 days holiday (plus bank holidays)
Additional day to celebrate your birthday
Inclusive parental leave policy
Pension
Life assurance
Medicash
Employee Assist Programs
Dog friendly days and spaces
Generous product discount and gifting

About the Company

Founded in 2013 by world‑renowned makeup artist and beauty entrepreneur Charlotte Tilbury CBE, Charlotte Tilbury Beauty has transformed the global beauty industry with one mission: to empower everyone, everywhere to look and feel like the most confident version of themselves.
With our easy‑to‑use, easy‑to‑choose, easy‑to‑gift icons, we’ve become one of the most talked‑about beauty brands on the planet - and the magic is only growing.
Today, we’re a global beauty phenomenon, scaling at record speed across 50+ markets with over 3,000 Dream Team members bringing the Tilbury magic to life every single day.
Across the world, our Retail Teams and Magic Offices work hand‑in‑hand to shape the Charlotte Tilbury experience - from the glamour of London and the style capitals of Europe, to the energy of the Americas, the vibrant beauty hubs of the Middle East and the fast‑growing innovation centres across APAC.
Every region brings its own sparkle, culture and community, creating the unmistakable magic of Team Tilbury.
We’re bold. We’re disruptive. We’re powered by creativity, innovation and industry‑leading tech.
As we continue to break records across countries, channels and categories, we’re looking for extraordinary talent to join us.
Charlotte Tilbury is a fast‑paced, dynamic and ever‑evolving environment where agility, ambition and a passion for excellence help our teams thrive.
We look for people who want to grow, innovate and be part of a truly global #DreamTeam.
While we outline the experience and skills we believe set candidates up for success, they’re a guide - not a barrier. If you can demonstrate the capabilities needed for the role, we’d love to hear from you, whether you have more or less experience than listed.
Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves.

Equal Opportunity

At Charlotte Tilbury Beauty, our mission is to empower everyone, everywhere, to feel like the most beautiful and confident version of themselves. We bring this to life by welcoming people from diverse backgrounds, cultures, identities, and perspectives into our global team. A workforce that reflects the world around us helps us better serve our communities, our customers, our colleagues, and every candidate who takes part in our recruitment process.
If you need support or would like to apply through an alternative method, please contact us at recruitment@charlottetilbury.com