Sales Coordinator at White Cube | GB | Rezi

Sales Coordinator at White Cube

Sales Coordinator

White Cube · GB

3 days ago

Sales Coordinator

White Cube · GB

4 days ago
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About the Role

Provide dedicated pre and post sales coordination support to a Client Manager within a Global Director office. This role offers the opportunity to learn senior selling practices and may involve supporting additional offices in the future.

Responsibilities

  • Assist and support in maintaining good working relationships with new and existing clients.
  • Work with Client Manager and Global Director to identify client targets considering regional focus and/or specific selling moments.
  • Assist in developing new strategies and research new client targets with suggestions for approach.
  • Manage and maintain client database ensuring information is accurate and updated.
  • Gain a strong understanding of the Director’s clients’ collection context and focus.
  • Undertake detailed client research, investigate collections and collecting activities, and update the team regularly with relevant news.
  • Support the Client Manager in ensuring clients receive invitations to key gallery and wider social events.
  • Record all offers and holds made on the database and ensure they are regularly reviewed and updated.
  • Draft formal client correspondence for art fair and exhibition previews, artwork information packs, invoices, and catalogue mail outs.
  • Monitor and update the system with mail out correspondence bounce backs and share analysis on open rate.
  • Work with Finance and Compliance in the preparation of invoicing instructions including KYC / CDD policies.
  • Liaise with Secondary Market and Legal teams relating to all incoming secondary market consignments.
  • Support the tracking and updates to all relevant departments of transactions and help manage sales trackers.
  • Assist with the preparation of client lists for various purposes.
  • Organize the hang of artworks for client viewings, communicating with internal staff.
  • Liaise with Fabrication, Technical and Registrar departments on artwork details and shipment progress.
  • Monitor weekly unshipped works report and discuss delays and progress with Registrars.
  • Collate and relay client lists for invites to forthcoming events.
  • Ensure any issues encountered by clients are dealt with efficiently and appropriately.
  • Act as the point of contact for clients by phone, email and in person as required.
  • Provide cover within the Global Director office during annual/sick leave.
  • Work at gallery’s exhibition openings and external events as required.
  • Attend internal meetings (Sales and Admin) as required.
  • Attend regular internal training sessions as required.
  • Work flexible working hours during international travel and Art Fairs as required.
  • Provide annual leave cover for other members of the team.
  • Perform ad hoc duties as assigned.

Requirements

  • Prior sales coordination experience.
  • Good knowledge of primary and secondary markets.
  • Ability to perform all duties diligently and calmly under pressure.
  • Collaboration amongst peers across multiple time zones.
  • Strong sense of adaptability and desire to learn senior selling practices.
  • High level of attention to detail.
  • Confidence to take initiative.
  • Excellent written skills.
  • Ability to work flexible working hours during international travel and Art Fairs as required.
  • This application will close on 17th November at 5:30pm.
  • Currently unable to offer sponsorship, nor guarantee future sponsorship opportunities.

Skills

  • Sales coordination
  • Client relationship management
  • Database management
  • Client research
  • Art market knowledge
  • Communication
  • Attention to detail
  • Initiative
  • Written communication

Location

  • White Cube Bermondsey, London

Work Type

  • Hybrid working
  • Full-time

Experience Level

  • Sales coordination experience

Benefits

  • Private Healthcare
  • Pension Scheme
  • Bonus Scheme