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About the Role
The Sales Coordinator supports the Sales Team by providing administrative support, timely and effective resolutions, merchant and vendor support, and communication to enhance overall operations, aiming for flawless customer service and sales growth.
Responsibilities
- Plan, coordinate, and complete concurrent and varied projects related to sales accounts and business initiatives.
- Respond to daily issues and requests concerning sales accounts and business partners with expedience and exceptional service.
- Create, maintain, run, and share reports, lists, and databases.
- Initiate and ensure regular communication to HQ managers of relevant account information.
- Create and update sales materials, forms, and other resources for HQ managers.
- Perform data entry, formatting, and submission of cost change forms, new item forms, promo sheets, store audits, and other requested materials.
- Develop and apply a general understanding of Sales Department operations.
- Engage in cross-departmental collaboration to understand roles and functions.
- Perform additional job duties as requested.
- Communicate new and discontinued items to Sales.
- Ensure vendor information and item information is accurate and updated.
- Serve as the point of contact for all sales requests relating to presell and special orders.
- Manage workflow between Sales and Purchasing Departments through Vendor Agreements, new item setups, etc.
Requirements
- Must be at least 18 years old.
- Proven customer service skills and a proactive approach to problem solving.
- Strong organizational skills and attention to detail.
- Ability to multitask, work in a fast-paced environment, and meet deadlines.
- Ability to adapt and demonstrate flexibility in managing numerous, competing priorities.
- A team player with a high level of dedication and integrity.
- Ability to maintain and navigate records and databases.
- Ability to troubleshoot.
- Willingness to adapt.
- Ability to work well independently as well as in a group setting.
Skills
- Microsoft Outlook
- Microsoft Word
- Microsoft Excel
- Microsoft Publisher
Location
- Syracuse, NY
Work Type
- Onsite
- Full-time
Experience Level
- 2 years of Sales experience preferred
Education Level
- Associate degree preferred
Salary/Compensations
- $21.00 - $25.00 per hour
Benefits
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Disability Insurance
- Flexible Paid Time Off
- Paid Holidays
- 401(k) with company match
- Roth IRA with company match
- Employee Assistance Program (EAP)
- Employee Purchase Program
About the Company
- River Valley Holdings is a family-owned distribution company based in Syracuse, NY, serving retail customers across the northeastern United States.
- The River Valley family of companies includes River Valley Foods, Cavallaro Foods, and Empire Valley.
- These companies distribute a wide range of specialty dry and frozen grocery items and consumable products from warehouses in Syracuse, NY.
Equal Opportunity
- River Valley Holdings is an Equal Opportunity Employer (EOE)