Operations Coordinator at Protection Group International | GB | Rezi

Operations Coordinator at Protection Group International

Operations Coordinator

Protection Group International · GB

3 days ago

Operations Coordinator

Protection Group International · GB

4 days ago
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About the Role

This six-month fixed-term role supports the Head of Digital Investigations (DI) Operations in ensuring the smooth running of the service line, contributing to PGI's growth in digital investigations.

Responsibilities

  • Support DI recruitment with the internal recruiter and hiring managers, including candidate identification, CV sifting and interview scheduling.
  • Coordinate new joiners’ onboarding schedules so inductions, system access and training are in place from day one.
  • Coordinate the DI wellbeing offering for staff.
  • Ensure child safety work protocols are in place, including access controls, secure device storage, and wellbeing screenings and advanced BPSS checks.
  • Administer OPSEC processes, including research account and device registers and access records.
  • Manage DI tooling administration, including licences, subscriptions, renewals and user access.
  • Own the team’s expense reporting for tooling, keeping spend accurate and aligned to active licences.
  • Identify opportunities to use technology and AI to streamline administrative processes.

Requirements

  • Operational or coordination experience within threat intelligence, investigations, OSINT, online safety or a related industry.
  • An understanding of investigative work and its requirements, including confidentiality, OPSEC and security vetting.
  • Confidence with technology and a willingness to adopt and make effective use of AI tools.
  • Excellent written and verbal communication skills, working across all levels of the team.
  • Strong organisation and attention to detail, with discretion when handling sensitive information.
  • Experience supporting recruitment or onboarding (desirable).

Skills

  • AI tools
  • Communication skills
  • Organisation
  • Attention to detail
  • Discretion

Location

  • Hybrid

Work Type

  • Fixed-term
  • Hybrid working

Benefits

  • Life Assurance – 4x your annual salary
  • £45 monthly voucher
  • 25 days’ annual leave plus all standard UK public holidays. (pro rata)
  • Vitality Healthcare
  • Annual eye care support
  • Subsidised gym membership
  • Winter flu vaccination

About the Company

  • PGI is a global consultancy that helps organisations build digital resilience.
  • We deploy our people to implement solutions on behalf of clients or to support them in developing their own capabilities.
  • Our vision is a world resilient to digital threats and online harm.
  • Our clients include some of the most well-known global brands, national governments, and innovative growing businesses.
  • We operate in an exciting, fast-growing sector that bears increasing relevance and importance to nation-states, corporates, universities, and NGOs.

Equal Opportunity

  • As a British company which operates internationally, we draw strength from the diversity of our people.
  • By hiring and cultivating a diverse, equitable and inclusive workforce, we can uphold values that enable every member of the team to thrive, while delivering novel solutions to novel problems.
  • Every individual has different requirements, so we are committed to implementing reasonable adjustments to mitigate physical and non-physical barriers in the workplace.
  • We strive to make the recruitment process as accessible as possible, but if you have any questions or concerns, please get in touch.