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About the Role
We are looking for a warm, professional and service-minded Front of House Receptionist to create an exceptional first impression within a premium commercial office building. This is a highly visible role where you will be the face of the building, welcoming tenants, visitors and contractors, maintaining a polished reception environment and helping to create a positive and lasting impression for everyone who uses the building. You will work independently on site, with support from LAH Property Marketing and the Building Management team. The role provides autonomy and trust, and suits someone who enjoys ownership, takes pride in high standards and can bring calm, confidence and personality to a front-of-house environment.
Responsibilities
- Providing a warm and professional welcome to tenants, visitors, and contractors.
- Maintaining an organised, presentable, and welcoming reception area.
- Supporting the smooth running of reception, including visitors, contractors, deliveries, and couriers.
- Confidently dealing with competing priorities at reception.
- Preparing refreshments for guests as required.
- Supporting routine tenant or building queries and directing issues to the appropriate person.
- Carrying out visual checks of reception or agreed areas and reporting presentation, maintenance, or operational issues.
- Communicating clearly and professionally with tenants, visitors, colleagues, and service partners.
- Producing short updates, handovers, or reports as required.
- Assisting with tenant notices or general building communication.
- Escalating issues appropriately and keeping the right people informed.
- Maintaining high standards of presentation, conduct, and reliability.
- Being punctual, dependable, and ready to start work on time.
- Following building procedures and supporting health and safety standards.
- Representing LAH and the building in a professional and positive manner.
- Managing reception confidently on a day-to-day basis.
- Prioritising tasks during busy and quieter periods.
- Using judgement to identify and escalate issues to Building Management, LAH, or service partners.
Requirements
- Excellent presentation and communication skills.
- A warm, confident, and professional manner.
- Organisational skills and strong attention to detail.
- Reliability, punctuality, and the ability to work independently.
- The ability to use email, basic reporting tools, and Microsoft applications effectively.
- A proactive approach to problem-solving.
- Consistent on-site presence during operational hours.
- Ability to work independently while knowing when to ask for support.
- Ability to deliver consistently high standards.
Skills
- Front of house
- Hospitality
- Hotels
- Corporate services
- Customer-facing roles
- Basic reporting tools
- Microsoft applications
Location
- Uxbridge
Work Type
- Part Time
- Site-based
Experience Level
- Not essential
Salary/Compensations
- £19,796.40 / year
Benefits
- Pension scheme and life assurance
- 24/7 virtual GP for you and your family
- Wellbeing resources
- Financial and legal helpline
- Discounts across multiple retailers
- Training and development opportunities including access to the LAH Academy
- Referral programme
About the Company
- LAH Property Marketing
- Commercial Office Building