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About the Role
The New York Public Library (NYPL) is seeking an Office Aide to provide quality customer service to Library users. This position is scheduled for 17.5 hours per week and will be a vital part of transforming neighborhood libraries into centers of educational innovation and service.
Responsibilities
- Works as part of a team to provide public service and assist with outreach activities
- Assists with reserves, inventory, circulation and other related duties
- Provides assistance to patrons on the use of computers and other technology or software
- Prepares print and non-print library materials for circulation, involving some data entry at a PC
- Processes patron applications, including data entry, filing, and related tasks
- Inspects and sorts print and non-print materials
- Assists with creating and carrying out improvements to staff procedures and user experience of the Library
- Performs related duties as required
- May temporarily oversee the library in the absence of the Library Manager
Requirements
- High School Diploma or GED
- Proficiency with Envisionware and Sierra preferred
- Demonstrated knowledge of computer services including on-line searching and Library resources preferred
- Successfully demonstrated public service experience with the ability to work well with a diverse patronage
- Successfully demonstrated ability to work as part of a team
- Ability to perform multiple projects or tasks simultaneously
Skills
- Strong interpersonal, oral, and written communication skills
- Attention to detail
- Strong organization and planning skills
- Strong computer and other related technology skills, including MS Word, Excel, Powerpoint, Google applications, PCs, Macs and e-reader devices
Location
- Jerome Park Library
Work Type
- Part Time
- Public service library
Education Level
- High School Diploma or GED
Salary/Compensations
- $19,765 / year
About the Company
- The New York Public Library (NYPL) has been an essential provider of free books, information, ideas, and education for all New Yorkers for more than 100 years.
- NYPL’s neighborhood libraries in the Bronx, Manhattan, and Staten Island are being transformed into true centers of educational innovation and service, and vital community hubs that provide far more than just free books and materials.