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About the Role
As a Front of House representative, the Commis / Barista / Barback is responsible for delivering a five-star luxury lifestyle guest service experience. This role supports Food & Beverage operations by maintaining service standards, preparing beverages, ensuring cleanliness, and working collaboratively with the kitchen and service teams to enhance guest satisfaction and achieve service excellence.
Responsibilities
- Deliver exceptional guest service by welcoming guests warmly and responding promptly to their needs.
- Prepare and serve coffee, beverages, and other Food & Beverage offerings to established quality standards.
- Maintain cleanliness and presentation of work areas, equipment, china, glassware, and silverware throughout service periods.
- Communicate effectively with kitchen and Food & Beverage teams to ensure smooth service delivery.
- Set up, stock, and replenish service stations in accordance with operational standards.
- Follow company safety, security, and quality assurance procedures at all times.
- Resolve guest concerns professionally and build positive guest relationships.
- Complete opening and closing duties, including cleaning, restocking, and securing work areas.
Requirements
- High school diploma or G.E.D. equivalent preferred.
- No prior work experience required.
- Strong customer service orientation and interpersonal skills.
- Ability to work effectively within a team environment.
- Good communication and listening skills, including English language proficiency.
- Dependable, professional, and adaptable approach to work.
- Ability to multitask and work in a fast-paced hospitality environment.
- Must have obtained the right to work and live in the UK.
Skills
- Customer service
- Interpersonal skills
- Teamwork
- Communication
- Listening
- English language proficiency
- Dependability
- Professionalism
- Adaptability
- Multitasking
Location
- London
Work Type
- 6 Month FTC
- Full-time
Experience Level
- Entry Level
Education Level
- High school diploma or G.E.D. equivalent preferred
Benefits
- Access to special room rates, discounts on food and beverage, and experiences across Marriott's portfolio worldwide through Explore by Marriott Bonvoy™.
- Paid leave for vacations, sick time, and holidays.
- Access to wellbeing activities and resources through the global TakeCare platform.
- Additional local benefits may be available depending on the property and role.
About the Company
- EDITION Hotels are stunning microcosms of the world’s top cities featuring the best in service, food, beverage and entertainment.
- As part of the Marriott International family, EDITION offers more than a job; it is an opportunity to be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
- Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others.
- EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality.
- EDITION delivers the best of both worlds in a delicate balancing act – polish with personality, perfectionism with individualism, and comfort with charisma and charm.
- The brand targets sophisticated, knowledgeable consumers who understand quality, originality, design, and service excellence, but who want it without limitations – breaking the bounds of convention and demanding an attitude and a feeling wrapped in a package that showcases the exceptional.
Equal Opportunity
- At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity.
- We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.
- Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.
- We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.