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About the Role
Zeta is seeking Operations Associates or Managers to drive operational excellence across schools by ensuring safety, maintaining facilities, and delivering seamless day-to-day operations, enabling students and educators to thrive.
Responsibilities
- Execute the school’s Zeta Operational Excellence (ZOE) Action Plan to maintain a score of at least 90%.
- Support and strengthen efficient, scalable operational systems across the school building.
- Manage day-to-day and long-term purchasing and inventory systems.
- Assist with vendor relationships and negotiations.
- Collaborate with school leaders and teammates to maintain a safe, organized, and high-functioning school environment.
- Plan, manage, and execute school-wide systems and projects.
- Serve as a welcoming ambassador of Zeta’s mission and brand.
- Own front office operations, serving as the primary point of contact for visitors and families.
- Plan and execute school-wide events and communications.
- Build and sustain strong relationships with students, families, staff, and community stakeholders.
- Model strong ownership, attention to detail, and problem-solving.
Requirements
- A Bachelor’s degree
- 1+ year of relevant, hands-on experience in facilities, operations, or safety within a fast-paced environment.
- Recent college graduates with relevant internship experience will also be considered.
- Exceptional organizational skills and attention to detail.
- Ability to manage multiple priorities, meet deadlines, and follow through reliably.
- Ability to thrive in a fast-paced, fully in-person environment and respond to challenges with urgency, professionalism, and solutions-oriented judgment.
- A hands-on, systems-minded approach, with the initiative to identify gaps, improve processes, and take ownership of results.
- A strong work ethic, service-oriented mindset, and genuine openness to feedback and growth.
- Candidates considered for the Manager level are preferred to have experience supervising a team.
- Candidates who have trained or developed teammates will also be considered.
- Demonstrate a proven track record of owning complex operational projects, managing stakeholders, building systems, and driving strong results through others.
- Candidates bilingual in English and Spanish are strongly encouraged to apply.
- Work authorization is required.
- Candidates must have permanent authorization to work in the United States.
Skills
- Facilities management
- Operations management
- Safety management
- Organizational skills
- Attention to detail
- Priority management
- Deadline management
- Problem-solving
- Systems thinking
- Process improvement
- Stakeholder management
- Vendor negotiation
- Purchasing
- Inventory management
- Event planning
- Communication
Location
- Bronx
- Upper Manhattan
- Queens
- New York City
Work Type
- Fully on-site
- Full-time
Experience Level
- Associate
- Manager
Education Level
- Bachelor's degree
Salary/Compensations
- $66,500 - $78,000
Benefits
- Comprehensive and affordable medical, dental, and vision plans
- Flexible spending accounts for eligible medical purchases and commuter expenses
- 403(b) retirement plan with matching contributions
- Relocation support
- Monthly stipend for wellness and lifestyle expenses
- Four live therapy sessions per month through Talkspace
- Free Headspace subscription
- MacBook Air
- Monthly reimbursement for mobile phone use
- Fully stocked team spaces with snacks and coffee
- Books and resources for professional development
About the Company
- At Zeta, we pursue an unprecedented combination of high academic achievement and social-emotional development for our students.
- We insist that every student receives a world-class education while fostering a love for learning.
- We are passionate about changing the landscape of public education in New York City and beyond.
- Zeta serves students across the Bronx, Upper Manhattan, and Queens and continues to grow our Pre-K through 12th grade network at an ambitious pace.
- Zeta teammates are lifelong learners who live with child-like joy and a deep sense of purpose.
- We disrupt the status quo, tackle problems together, and stand united by our commitment to a limitless future for every child.
- We bring a mindset of growth, flexibility, and openness to feedback.
- We are hungry and determined to not only meet our goals, but surpass them.
- We are humble, willing to put the team’s needs ahead of our own, and committed to contributing to a collaborative work environment.
- We have a high bar for excellence and sweat over the details.
Equal Opportunity
- Equity is at the heart of our mission.
- We have a deep commitment to pursuing diversity and striving for equity.
- Zeta is an equal opportunity employer.
- Candidates of all backgrounds are encouraged to apply.