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About the Role

Zeta is seeking a Special Projects Associate or Manager to drive operational excellence across assessments, student programs, and other high-stakes schoolwide projects. This role involves building strong systems and executing plans with accuracy, urgency, and exceptional attention to detail, contributing to Zeta's mission of providing world-class education.

Responsibilities

Execute the school’s Zeta Operational Excellence (ZOE) Action Plan to maintain a score of at least 90%.
Track progress, complete action items, and partner closely with the Operations team to drive consistent follow-through on schoolwide priorities.
Own and strengthen core operational systems for student success, specifically assessment administration and after-school club and specialist programming.
Lead complex, cross-functional projects from planning through execution, leveraging strong project management and people leadership.
Plan and execute all student assessment operations across grade levels, including scheduling, materials preparation, proctor coordination, family communication, and data organization/analysis.
Design, implement, and continuously improve systems for after-school clubs and specialist programming.
Plan and lead key family- and student-facing events to strengthen school culture, engagement, and belonging.
Develop clear, proactive communications for families and staff regarding assessments and after-school programming.
Build and sustain strong relationships with families, colleagues, and staff.
Create scalable, replicable processes and tools that support consistency and growth across schools, focusing on assessments and student programs.

Requirements

A Bachelor’s degree.
1+ year of relevant, hands-on experience in project management, operations, or data analysis within a fast-paced environment.
Recent college graduates with relevant internship experience will also be considered.
Exceptional organization, project management, and attention to detail.
Ability to manage multiple workstreams, meet deadlines, and ensure accuracy from planning through execution.
A systems-minded approach with the initiative to anticipate needs, identify gaps, ask thoughtful questions, and build clear processes and trackers.
Comfort working with detailed information and technical tools, including proficiency in Google Sheets or Excel.
Ability to learn new assessment and student-information systems.
Ability to thrive in a fast-paced, fully in-person environment.
Approach high-stakes work with urgency, grit, proactive communication, and consistent follow-through.
A strong work ethic and genuine openness to feedback and growth.
Candidates considered for the Manager level are preferred to have experience supervising a team, though candidates who have trained or developed teammates will also be considered.
Demonstrate a proven track record of owning complex operational projects, managing stakeholders, building systems, and driving strong results through others.
Work authorization is required.
Candidates must have permanent authorization to work in the United States.

Skills

Project management
Operations
Data analysis
Organization
Attention to detail
Systems thinking
Google Sheets
Excel
Proactive communication
Follow-through
People leadership
Stakeholder management

Location

Bronx
Upper Manhattan
Queens
New York City

Work Type

Fully on-site
Full-time

Experience Level

Associate
Manager

Education Level

Bachelor's degree

Salary/Compensations

$66,500 - $78,000 starting salary

Benefits

Comprehensive and affordable medical, dental, and vision plans
Flexible spending accounts for eligible medical purchases and commuter expenses
403(b) retirement plan with matching contributions
Competitive compensation
Relocation support
Monthly stipend for wellness and lifestyle expenses
Four live therapy sessions per month through Talkspace
Free Headspace subscription
MacBook Air
Specified monthly reimbursement for mobile phone use
Fully stocked team spaces with snacks and quality coffee
Zeta swag, team outings, and treats
Books and resources for professional development

About the Company

At Zeta, we pursue an unprecedented combination of high academic achievement and social-emotional development for our students.
We insist that every student receives a world-class education while fostering a love for learning.
We are passionate about changing the landscape of public education in New York City and beyond.
Zeta serves students across the Bronx, Upper Manhattan, and Queens and continues to grow its Pre-K through 12th grade network at an ambitious pace.
Zeta teammates are lifelong learners who live with child-like joy and a deep sense of purpose.
We disrupt the status quo, tackle problems together, and stand united by our commitment to a limitless future for every child.
We bring a mindset of growth, flexibility, and openness to feedback.
We are hungry and determined to not only meet our goals, but surpass them.
We are humble, willing to put the team’s needs ahead of our own, and committed to contributing to a collaborative work environment.
We have a high bar for excellence and sweat over the details.

Equal Opportunity

Equity is at the heart of our mission.
We have a deep commitment to pursuing diversity and striving for equity.
Zeta is an equal opportunity employer.
Candidates of all backgrounds are encouraged to apply.