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About the Role
You will be part of the Accor Global Sales Sports team, managing and developing a portfolio of Sport clients based mainly in the UK and across Europe. Drive business into our global network of hotels, achieving targets and following the division's strategy.
Responsibilities
- Develop and animate a portfolio of Strategic & Key accounts through targeted face-to-face, hybrid meetings & telesales activities.
- Build account plans utilizing Accor tools effectively and efficiently.
- Work closely with Groups Desk.
- Arrange and manage business reviews with key partners.
- Build and animate its network of influence with prescribers, influencers and key decision-makers.
- Identify, research and qualify new business opportunities through market analysis, networking and outreach strategies.
- Manage complex issues with key stakeholders.
- Work with department head to ensure the strategy of division is followed.
- Deliver commercial actions to help drive business, such as reviewing centralized groups approach for Sport & focused T&C.
- Develop in-depth knowledge of accounts and their distribution channels.
- Increase market share for Accor hotels.
- Implement Customer Loyalty levers.
- Support the Sport RFP treatment alongside the Group desk team.
- Organize and attend trade shows, events, exhibitions, and sales missions.
- Ensure ROI is managed and maintained across all actions.
- Develop strong knowledge of regional and global hotel portfolio to become an ambassador for the brands, hotels & destinations.
- Arrange presentations to hotels & clients on key topics, new openings and products.
- Offer a consultative sales approach to both clients & hotels.
- Support on the roll out of new products and tools such as Loyalty programs & CSR, new systems such as MEET.
- Drive preferred partnerships and manage solicitation of the Sport programme.
- Work with other teams, hubs and hotels to drive more sport business.
- Work alongside colleagues in a professional manner, supporting and coordinating on projects.
- Ensure strong knowledge of tools & programs used to drive M&E business.
- Mentor and support within the M&E and Sport team.
- Support in the evolution of the transformation of our digitalized services for the groups markets.
- Monitor industry trends.
- Track, analyze and report all business from portfolio.
- Take ownership of market segment to produce reports and presentations.
Requirements
- Proactive approach with strong account management experience.
- Ability to build relationships and multitask.
- Proactive consultative selling approach.
- Ability to present confidently internally and externally at senior board level.
- Strong organization experience.
- Attend Exhibitions, international fam trips and client face to face meetings.
- Robust negotiation and problem-solving skills.
- Involvement in external/ internal commercial & contractual negotiations.
- The role requires some travel regionally and abroad.
Skills
- Strategic & Key Account Management
- Result Oriented / Performance
- Proactivity/Analysis/Conceptualization/Strategy
- Persuasion
- Sense of Relationship
- Customer Focus
Location
- UK
- Europe
Work Type
- Hybrid
- Permanent
Experience Level
- 3 years M&E/Sport Account management
Benefits
- Package of benefits and perks
- Talent development opportunities
- Access to a comprehensive training catalogue within our Accor Academy
- Option to further develop and grow in- and outside of the region or globally
- Various ESG activities & initiatives
About the Company
- Accor is a pioneer in the art of responsible hospitality.
- The Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations, in 110 countries.
- Each brand has its own personality, but all share a common ambition: to keep innovating and challenging the status-quo.