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About the Role

As a member of our Solution Consulting team, you will have a major impact on our future success by supporting Employee Experience, Customer Workflow, and ITX Solution Sales. You will guide revenue for one of our products with the support and partnership of Sales, Product Management, and the executive team. This is a hands-on technical consultant who can go wide and deep on solution delivery and solution positioning during sales cycles.

Responsibilities

Develop, position, and provide product-specific solutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory.
Support product sales as a technical and domain expert for a client-facing sales team.
Lead discovery workshops to determine customer challenges and give product demonstrations.
Develop client partner relationships.
Guide strategic programs in top accounts, such as customer journey sessions for roadmap and outcome agreement.
Provide feedback to product management regarding product enhancements.
Share and learn best practices and re-usable assets with other Solution Consultants.
Stay current on competitive analysis and market differentiation.
Support marketing events including executive briefings, conferences, user groups, and trade shows.

Requirements

Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
10+ years of pre-sales solution consulting or sales engineering experience.
Proficiency with the ServiceNow platform or technical expertise with cloud software solutions.
Experience working collaboratively with product management, product marketing, partners, and professional services.
Territory management skills, including pipeline building and working with Sales counterpart to promote execution excellence.
Travel, as necessary.

Skills

AI integration
Workflow automation
AI-driven insights analysis
ServiceNow platform
Cloud software solutions
Territory management
Pipeline building

Location

AMS - North America and Canada

Work Type

Flexible
Remote

Experience Level

10+ years

Salary/Compensations

$168,750 - $278,475

Benefits

Equity (when applicable)
Variable/incentive compensation
On Target Earnings (OTE) incentive compensation structure
Health plans
Flexible spending accounts
401(k) Plan with company match
ESPP
Matching donations
Flexible time away plan
Family leave programs

About the Company

ServiceNow is the AI control tower for business reinvention.
Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better.
We're building an AI-native culture where technology and talent are unstoppable together.

Equal Opportunity

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law.
All qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.