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About the Role
As an Internal Communications Analyst at MUFG in London, you will play a pivotal role in shaping clear, creative, and impactful communications that drive employee engagement, support organisational transformation, and reinforce MUFG’s values across the EMEA region. You will work closely with senior leaders and cross-functional teams, contributing to strategic business priorities while enjoying flexible working opportunities and access to ongoing training.
Responsibilities
- Support the planning and delivery of internal communications campaigns, programmes, and initiatives across EMEA by collaborating with colleagues at all levels.
- Take ownership of defined communications campaigns by managing activities from initial brief and audience insight through content development, approvals, delivery, and evaluation.
- Develop, edit, and publish high-quality content across various internal channels including intranet, email newsletters, presentations, videos, town halls, and leader communications.
- Deliver communications that strengthen employee engagement by reinforcing MUFG's culture and values while supporting priorities such as employee listening, recognition, wellbeing, inclusion, volunteering, and the wider employee experience.
- Contribute to transformation and change communications programmes by helping colleagues understand business priorities, organisational change processes, and new ways of working.
- Support client-centricity and risk culture communications by translating complex themes into clear, practical messages that reinforce responsible decision-making and accountability.
- Partner with stakeholders across Communications, HR, Risk, Technology, and business teams to develop comprehensive communications plans that shape messaging and deliver coordinated campaigns.
- Assist executive and senior leader communications by preparing briefing notes, presentations, talking points, Q&A documents, and event content for impactful leadership engagement.
- Coordinate communications calendars, editorial planning processes, governance reviews, approvals workflows to ensure timely and consistent delivery of information across channels.
- Maintain and update internal communications channels and digital content so information remains accurate, relevant, accessible, and easy for employees to navigate.
Requirements
- Relevant experience in internal communications, corporate communications, employee engagement, HR communications, public relations, journalism, or related fields is essential for success in this role.
- Proven experience developing and delivering communications campaigns, plans, and content tailored for organisational or employee audiences demonstrates your ability to connect effectively with diverse groups.
- Demonstrated skill translating complex or sensitive subjects into clear, concise, audience-focused messages ensures clarity across all communication channels.
- Experience coordinating multiple stakeholders and governance approvals within busy environments highlights your dependability and reliability under pressure.
- Ability to use insight, feedback, channel data, and analytics tools informs decisions and improves delivery, making your approach both practical and responsive.
- Excellent writing, editing, and verbal communication skills combined with strong attention to accuracy, tone, and audience relevance are vital for producing high-quality content.
- Sound judgement, including knowing when to challenge constructively, identify sensitivities, seek guidance, or escalate issues, shows your maturity and professionalism.
- Strong project and campaign management skills enable you to manage several priorities, stakeholders, and deadlines simultaneously without compromising quality.
- Relationship-building skills allow you to work credibly and collaboratively with colleagues of different levels, functions, and locations, fostering a communal spirit and teamwork.
- Analytical mindset.
- Proficiency with Microsoft Teams, Word, Excel, PowerPoint.
- Familiarity with intranet publishing and digital content tools.
Skills
- Internal communications
- Corporate communications
- Employee engagement
- HR communications
- Public relations
- Journalism
- Content development
- Campaign management
- Stakeholder management
- Project management
- Writing
- Editing
- Verbal communication
- Attention to detail
- Analytical skills
- Relationship building
- Collaboration
- Microsoft Teams
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Intranet publishing
- Digital content tools
Location
- London
Work Type
- Flexible working
Experience Level
- Proven track record as an Internal Communications Analyst
- Deep experience in crafting targeted campaigns
- Experience managing multiple projects simultaneously
- Experience coordinating multiple stakeholders and governance approvals within busy environments
- Strong project and campaign management skills
Benefits
- Flexible working arrangements
- Continuous professional development opportunities
- Ongoing training opportunities
About the Company
- Mitsubishi UFJ Financial Group (MUFG) is one of the world’s leading financial groups.
- MUFG is one of the world’s top five banks and has a global presence in 50 markets.
- MUFG is one of the world’s most trusted financial institutions.
- MUFG has over 360 years of heritage.
- MUFG has built a reputation for providing reliable services to high-profile clients worldwide while prioritizing employee wellbeing, engagement, and cultural growth.
- MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count.
- MUFG supports the principles of equality, diversity and inclusion in recruitment and employment.
Equal Opportunity
- MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count.
- We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.
- We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.